Getting unpaid cleanings to 0 with maid service software

Learn how the big name cleaning companies make sure their customers pay everytime, and how you can too with this effective strategy that you wish you had since you started.

Zenmaid shows you how to go to zero unpaid cleanings with the use of maid service software instantly. Hint: it’s credit card processing …

​Is processing your customers’ credit cards filling you or your assistant’s time?

What if there was an easy, quick way to make sure your customers paid on time CONSISTENTLY? What if that same solution allowed you to quickly charge their credit cards, opening up hours of valuable time for your business?

How different would your work week look?

It recently came to my attention that there was a pattern in the process of the largest maid services that helped make cash, check and credit card collections easy:

The biggest, most successful cleaning businesses all require their new customers to provide their credit card information, even if that customer will be paying by cash or check!

Don’t know how to do this? Keep reading to learn how the big guys use their maid service software to get it done!

Once they have the credit card information on file these cleaning businesses can charge customers who don’t provide their usual payment on time. It removes a large part of the risk involved with collections.

There’s another thing here too: maid services that implement this process experience far FEWER actual missed payments. Not only is it is easier to collect money but people are more likely to pay on time!

Why should I use maid service software to keep track of their credit cards?

When your customers know you have their credit card on file the idea of not paying isn’t really an option in their minds. They know they’re paying either way, it’s just a question of HOW they want to pay. If they feel strongly about paying by cash or check, you can bet a hefty sum they’re going to be paying on time, every time.

Now, you may be concerned about how to communicate this to your customers… Or perhaps you’re already comfortable with this but want to see if there’s a better wording… If so keep reading

But first, a quick announcement:

Themed with this email our maid service software, ZenMaid, can now process credit cards for your business through Stripe.

You already have all your appointments on your calendar … how amazing would it be to charge each one with 2 clicks of a button?

You could close out days on your way back to the office and go home early… Or save one of your office assistants hours of mind-numbing work…

Check out the ultra-short video here:

Not sure how to tell your customers this?

There are two options here…

First, you don’t have to announce this change to everybody, specifically your current customers. The easiest way to implement is to just do it for new customers, though that will obviously take more time to really make an effect on your collections.

Second, below I’m providing a phone script of how to present this to customers, new and old alike. You can edit it to be sent via email or for your customer agreement.

Phone script regarding requiring a credit card on file:

“We’ll need a card on file for you to get service started however you are more than welcome to pay with cash or check if that is more convenient for you. We’ll keep your card on file to run ONLY if you don’t pay at time of appointment/by the next appointment/[insert your policy here].”

Implement this our maid service software in your business today and you’ll quickly notice far less collections issues. Free up you and your office’s time for more important things like marketing, service, and sales.

Do you already collect all of your customers’ credit card information? Why or why not?

If you implemented this tip with ANY maid service software can you let us know how it worked for your maid service?

Amar

PS If you’re looking for a tool to securely keep all of your customers’ credit card info… then charge them when their appointments come up then head over to Zenmaid.com and we’ll help integrate your business into our maid service software in a day!

 

www.ZenMaid.com

 

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Zenmaid shows you how to go to zero unpaid cleanings with the use of maid service software instantly. Hint: it’s credit card processing …

​Is processing your customers’ credit cards filling you or your assistant’s time?

What if there was an easy, quick way to make sure your customers paid on time CONSISTENTLY? What if that same solution allowed you to quickly charge their credit cards, opening up hours of valuable time for your business?

How different would your work week look?

It recently came to my attention that there was a pattern in the process of the largest maid services that helped make cash, check and credit card collections easy:

The biggest, most successful cleaning businesses all require their new customers to provide their credit card information, even if that customer will be paying by cash or check!

Don’t know how to do this? Keep reading to learn how the big guys use their maid service software to get it done!

Once they have the credit card information on file these cleaning businesses can charge customers who don’t provide their usual payment on time. It removes a large part of the risk involved with collections.

There’s another thing here too: maid services that implement this process experience far FEWER actual missed payments. Not only is it is easier to collect money but people are more likely to pay on time!

Why should I use maid service software to keep track of their credit cards?

When your customers know you have their credit card on file the idea of not paying isn’t really an option in their minds. They know they’re paying either way, it’s just a question of HOW they want to pay. If they feel strongly about paying by cash or check, you can bet a hefty sum they’re going to be paying on time, every time.

Now, you may be concerned about how to communicate this to your customers… Or perhaps you’re already comfortable with this but want to see if there’s a better wording… If so keep reading

But first, a quick announcement:

Themed with this email our maid service software, ZenMaid, can now process credit cards for your business through Stripe.

You already have all your appointments on your calendar … how amazing would it be to charge each one with 2 clicks of a button?

You could close out days on your way back to the office and go home early… Or save one of your office assistants hours of mind-numbing work…

Check out the ultra-short video here:

Not sure how to tell your customers this?

There are two options here…

First, you don’t have to announce this change to everybody, specifically your current customers. The easiest way to implement is to just do it for new customers, though that will obviously take more time to really make an effect on your collections.

Second, below I’m providing a phone script of how to present this to customers, new and old alike. You can edit it to be sent via email or for your customer agreement.

Phone script regarding requiring a credit card on file:

“We’ll need a card on file for you to get service started however you are more than welcome to pay with cash or check if that is more convenient for you. We’ll keep your card on file to run ONLY if you don’t pay at time of appointment/by the next appointment/[insert your policy here].”

Implement this our maid service software in your business today and you’ll quickly notice far less collections issues. Free up you and your office’s time for more important things like marketing, service, and sales.

Do you already collect all of your customers’ credit card information? Why or why not?

If you implemented this tip with ANY maid service software can you let us know how it worked for your maid service?

Amar

PS If you’re looking for a tool to securely keep all of your customers’ credit card info… then charge them when their appointments come up then head over to Zenmaid.com and we’ll help integrate your business into our maid service software in a day!

www.ZenMaid.com

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