Last Updated on October 4, 2022 by The ZenMaid Team
A comparison of two of the leading companies you should be considering for your maid service.
Dec 2019 UPDATE: Unfortunately Launch27 has removed themselves from the category of ‘leading’ competitors to ZenMaid.
Here are a couple facts about Launch27 this year, you can determine for yourself if you think this behavior is shady and misleading, and if they are a company you still want to work with:
- Launch27 sold to FullSteam, a credit card processing company, in April of 2019
- They hid this fact from their customers and did not announce or reveal it until they were forced to in NOVEMBER
- Launch27 announced a new version of their software in DECEMBER of 2017 and did not update their customers about it for almost 2 years despite repeated follow up
- Launch27 finally updated everyone this month that they are raising their prices 400% (in some cases) on their current customers, who have been loyal to them for 4+ years
And finally, Launch27 is forcing all of their US customers off of Stripe.com against their will while simultaneously raising prices
Back to the actual software comparison:
You’re a maid service owner who is considering between ZenMaid and Launch27. We’ve written a quick article on why you should try and use ZenMaid.
Before anyone gets the idea this is some sort of “hate” article, please know Launch27 is a great software that helped pioneer our industry, and for that we are grateful. They’ve singlehandedly made instant booking forms the new “in-thing” for maid services.
Their founder, Rohan, is a serial entrepreneur running 4+ businesses (check out Innclusive, WetShaveClub, and Launch27).
Where Launch27 falls short is on the management side. It simply isn’t the best scheduling option for residential cleaning companies in the 21st century. And ZenMaid offers the same great benefits of Launch27’s instant booking forms.
Fortunately for maid service owners, where Launch27 falls short on the management side and isn’t specialized, ZenMaid is.
Check it out:
ZenMaid – Built by maid service owners for maid service owners
ZenMaid was created by Amar Ghose, who previously ran Fast Friendly Spotless in Orange County, CA. Since starting ZenMaid Amar has personally spoken with over 2000 maid service owners like you, and does so daily on the ZenMaid Mastermind (a free community for maid service owners like you)
ZenMaid vs Launch27 – Who is recommended by the Best in the Cleaning Industry?
You may have heard about ZenMaid from Debbie Sardone, Sharon Tinberg, Steve & Jean Hanson, Pam Washington, Mike Campion, Katie Pearse, or Martha Woodward.
Not only are we recommended by the best in the industry, but we actively work with all of these consultants to continue to perfect our software.
There’s a very good reason we’re regularly mentioned by these cleaning minds.
But wait there’s more!
Free concierge onboarding so you don’t waste time getting started – Not offered by Launch27
ZenMaid is the only software for maid services that offers true concierge onboarding. If you’re using Launch27 or another online system, you can send us your login information and we’ll move as much information over as we can.
We understand that getting setup on Launch27 was probably a nightmare but it’s no problem with ZenMaid. Make your move today and we’ll have you up and running very, very quickly.
Automated Communication with customers
No matter how you run your maid service, you have to finalize your schedule somewhere or you’d quickly go out of business. And if you do it in the ZenMaid calendar we’ll automatically confirm appointments, remind your customers of their cleanings, follow up after, and reach out automatically if they leave you.
Launch27 might help with one of those, ZenMaid does them all. Automatically.
Your employees will love the new communication clarity
At ZenMaid we consistently hear that both cleaners and customers love when a maid service switches from Launch27. The convenience the system adds for ALL parties involved is second to none.
Your employees can choose to receive text updates, detailed email work orders, or can login to see their schedules. It’s fully customizable so they only see what you want!
Launch27 is somewhat known for their instant booking forms, and for good reason. Unfortunately for them our forms are just as effective and we provide everything else you need to run your maid service daily.
The ZenMaid Instant Booking form is designed beautifully for your business so you can turn your website visitors into paying, recurring customers.
While Launch27 offers reporting, it’s not as specialized for your maid service as ZenMaid’s provided metrics. On the ZenMaid platform you’ll find out first where your leads are coming from and where to invest your marketing dollars.
Our specialized reporting breaks down the exact numbers you need to pay attention to DAILY to keep a running, healthy maid service.
After that we’ll show you how many recurring customers you’re getting, how much they’re paying you, and if they’re leaving you, all built in automatically to ZenMaid. If Launch27 isn’t easy enough for you to find the information you’ll need then you’ll love our solution.
Work with experts
ZenMaid is run by cleaning industry experts. You know Amar, our CEO, whose both run a cleaning business and consulted with hundreds of maid service. Additionally, each of our employees goes through maid service owner trainings from the industry consultants mentioned above.
When you need help with ZenMaid or your business, our team knows your details in and out so you get truly personalized advice and support that designed to maximize your success.
You’ll even get 1 on 1 time with Amar, our founder, who still works with every single customer we sign up. Rohan and Launch27 can’t say the same.
You and your maid service deserve a little peace and quiet. Sign up for your free trial today at Zenmaid.com and discover the freedom and clarity that ZenMaid can bring to your maid service!