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ZenMaid vs mhelpdesk for Maid Services

Last Updated on September 15, 2022 by The ZenMaid Team

A comparison of two of the leading companies you should be considering for your maid service.

You’re a maid service owner who is considering between ZenMaid and mhelpdesk. We’ve written a quick article on why you should try and use ZenMaid.

Before anyone gets the idea this is some sort of “hate” article, please know mhelpdesk is a great software and a decent option for small businesses in OTHER service industries. It simply isn’t the best option for residential cleaning companies in the 21st century.

Fortunately for maid service owners, where mhelpdesk falls short and isn’t specialized, ZenMaid is.

Check it out:

ZenMaid – Built by maid service owners for maid service owners

ZenMaid was created by Amar Ghose, who previously ran Fast Friendly Spotless in Orange County, CA. Since starting ZenMaid Amar has personally spoken with over 2000 maid service owners like you, and does so daily on the ZenMaid Mastermind (a free community for maid service owners like you)

Mhelpdesk was not created for maid service owners specifically, and just as importantly, it was not built BY maid service owners. At some point in the past Mhelpdesk’s tool might have been the industry standard but ZenMaid’s specialized software just makes more sense for maid service owners like you.

There’s a reason that ZenMaid has been endorsed by virtually every well known cleaning consultant … and you won’t hear a word about mhelpdesk, even from those using it!

You may have heard about ZenMaid from Debbie Sardone, Sharon Tinberg, Steve & Jean Hanson, Pam Washington, Mike Campion, Katie Pearse, or Martha Woodward.

We’re regularly mentioned by the top cleaning minds in the industry because we’re specialized to help owners succeed.

But wait there’s more!

Free concierge onboarding so you don’t waste time getting started – Not offered by mhelpdesk

ZenMaid is the only software for maid services that offers true concierge onboarding. If you’re using mhelpdesk or another online system, you can send us your login information and we’ll move as much information over as we can.

We understand that getting setup on mhelpdesk was probably a nightmare but it’s no problem with ZenMaid. Make your move today and we’ll have you up and running very, very quickly.

No outside investors, meaning 100% focus on YOU

ZenMaid has taken on 0 (zero) outside investment since starting in 2013. The only people we answer to is you, our maid service customers. mhelpdesk has been taken over and no longer is accountable to only their customers.

Mhelpdesk is owned by HomeAdvisor (that’s right) and have to answer to investors, analysts, and consultants.

ZenMaid, on the other hand, makes decisions based solely on what’s best for our clients, the 200+ cleaning companies that use us across the Globe.

Automated Communication with cleaning customers

No matter how you run your maid service, you have to finalize your schedule somewhere or you’d quickly go out of business. And if you do it in the ZenMaid calendar we’ll automatically confirm appointments, remind your customers of their cleanings, follow up after, and reach out automatically if they leave you.

mhelpdesk might help with one of those, ZenMaid does them all. Automatically.

Your cleaners will love the new communication clarity on ZenMaid

At ZenMaid we consistently hear that both cleaners and customers love when a maid service switches from mhelpdesk. The convenience the system adds for ALL parties involved is second to none.

Your employees can choose to receive text updates, detailed email work orders, or can login to see their schedules. It’s fully customizable so they only see what you want!

Instant Booking on your website

mhelpdesk might be helpful when it comes to managing your cleaning business but ZenMaid is designed to do even more, including to help you market and grow.

The ZenMaid Instant Booking form is designed beautifully for your business so you can turn your website visitors into paying, recurring customers.

Specialized Reporting for Maid Services

While mhelpdesk offers reporting, it’s not as specialized for your maid service as ZenMaid’s provided metrics. On the ZenMaid platform you’ll find out first where your leads are coming from and where to invest your marketing dollars.

Our specialized reporting breaks down the exact numbers you need to pay attention to DAILY to keep a running, healthy maid service.

After that we’ll show you how many recurring customers you’re getting, how much they’re paying you, and if they’re leaving you, all built in automatically to ZenMaid. If mhelpdesk isn’t easy enough for you to find the information you’ll need then you’ll love our solution.

Work with industry experts

ZenMaid is run by cleaning industry experts. You know Amar, our CEO, who has run both a cleaning business and consulted with hundreds of maid service owners. Additionally, each of our employees goes through maid service owner trainings from the industry consultants mentioned above.

When you need help with ZenMaid or your business, our team knows your details in and out so you get truly personalized advice and support that designed to maximize your success.

mhelpdesk can’t say the same.

You and your maid service deserve a little peace and quiet. Sign up for your free trial today at Zenmaid.com and discover the freedom and clarity that ZenMaid can bring to your maid service!


Amar is the founder and CEO of ZenMaid Software, Inc. He started and ran Fast Friendly Spotless, a maid service in Orange County, CA. With the help of customized software to automate work he successfully operated the service in under 30 minutes per day. He created ZenMaid scheduling software to help other maid service owners do the same.

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ZenMaid exists to make maid services like yours successful. We started by creating the simplest scheduling software for your maid service. Now we contribute to the industry with events like the Maid Summit, communities of #zenmaiders like the ZenMaid Mastermind on Facebook, and amazing free content like you'll find on this very page. Learn More

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