Cover photo of the article saying "Case Study with Cheryl Hajjar, Founder of Sisters Who Scale and CEO of Maid Brite Cleaning" with a headshot of Cheryl Hajjar

How Cheryl Hajjar Added $75k to Annual Revenue With One Maid Service Tool

July 8, 2024 in Case Study

Last Updated on July 8, 2024 by The ZenMaid Team

Like a lot of maid services, Cheryl started out as a solo cleaner in her business, Maid Brite Cleaning. Keeping track of clients, schedules, and routes on pen and paper was no big deal in those early days. But as her cleaning business grew, things quickly got harder to manage. 

She knew the next step was to start using maid service scheduling software. After some research, ZenMaid was the obvious choice.

✅ Easy to use? Check. 

✅ Made for maid services? 100%.

✅Amazing customer support? Absolutely.

And then there was a feature she had no idea would have such a huge financial impact — more on that in a minute. 

✅ Map optimization for her cleaning schedule

Before ZenMaid

Cheryl’s scheduling and daily operations were a mess. She and her team of cleaners would load up in their cars and drive all over to multiple towns to different client homes. 

There wasn’t really a rhyme or reason for the schedule’s flow, because when things are busy, you just schedule new clients as fast as you can and assign whatever available cleaners you have. Even though Cheryl knew it wasn’t working well, it was hard to slow down and fix it without using a software tool. 

“I was driving here, driving there, and wasting a lot of time and money,” Cheryl recalls. “Last-minute cancellations and inefficient routes made it even worse.” It was clear that her pen-and-paper system couldn’t keep up with her growing cleaning business.

ZenMaid: “It’s like having a second brain to run things.”

When Cheryl first started using ZenMaid, she was just happy to have client and cleaner information saved in ZenMaid’s digital calendar. That alone saved her a ton of brain space. It was almost as if ZenMaid was like “having a second brain to run things” she said, allowing her to fully relax for the first time in years. 

“I used to wake up at 3 am and think: oh my gosh, did we remember to do that extra add-on in that client’s house? After ZenMaid, I slept like a baby,” she says.

But then something even better happened…

The Magic of Map Optimization

See this line: ~ That was Cheryl’s revenue. 

After using ZenMaid’s map optimization tool, she started to see that revenue line go up and to the right with an additional $75,000 revenue per year (and growing).

The culprit? Cheryl integrated the map optimization tool into her scheduling workflow, and BAM — everything started streamlining.

“ZenMaid helped us create a schedule based on client locations, making it easier to schedule clients according to their locations and even cleaners’ schedules,” Cheryl explains.

The map optimization tool allowed her to see exactly where her clients were and plan routes that made sense. 

“Using ZenMaid’s map optimization tool, I cut our non-productive labor time by 50%, slashing drive time between houses. This allowed us to add an extra house to each team’s schedule. With six teams running daily, that’s 25 additional houses a month, leading to at least a $75,000 increase in annual revenue.”

At ZenMaid, we call this a WIN. We also call this our mission: to help maid services succeed, just like Cheryl’s. 

Real Results, Real Impact

In case you need a quick double-take: the positive changes from using ZenMaid’s map optimization tool were immediate and impressive in Cheryl’s maid service:

  • Less Driving Time: Reduced by 50%, saving loads of time.
  • More Revenue: Adding one extra house per team per day meant her six teams could handle 25 extra houses a month. That’s $75,000 more a year!

What’s Cheryl Up to Now?

It’s been a few years since Cheryl started using ZenMaid. Now, she’s an industry veteran and has mentored other maid service owners in her consulting business, Sisters Who Scale. She’s seen other maid service owners try different software, but nothing beats ZenMaid. 

“ZenMaid made my life so much easier. I can’t even stress that enough,” she says. The reason is simple: ZenMaid was made for maid services, with no confusing add-ons, distractions, or huge learning curves. Just simple scheduling software that works.

See How You Can Increase Revenue Using ZenMaid

ZenMaid is free for the first 14 days. Start your trial today!

ZenMaid

Amar is the founder and CEO of ZenMaid Software, Inc. He started and ran Fast Friendly Spotless, a maid service in Orange County, CA. With the help of customized software to automate work he successfully operated the service in under 30 minutes per day. He created ZenMaid scheduling software to help other maid service owners do the same.

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