Last Updated on October 10, 2022 by The ZenMaid Team
A comparison of two of the leading software companies you should be considering for your Maid Service.
Before anyone gets the idea this is some sort of “hate” article, please know Thoughtful Systems is a great software that helped pioneer our industry, and for that we are grateful. It simply isn’t the best option for residential cleaning companies in the 21st century.
Fortunately for Maid Service owners, where Thoughtful Systems falls short and isn’t specialized, ZenMaid is.
Check it out:
ZenMaid – Built by Maid Service owners for Maid Service owners
ZenMaid was created by Amar Ghose, who previously ran Fast Friendly Spotless in Orange County, CA. Since starting ZenMaid Amar has personally spoken with over 2000 Maid Service owners like you, and does so daily on the ZenMaid Mastermind (a free community for maid service owners like you).
Thoughtful Systems was not created for Maid Service owners specifically, and just as importantly, it was not built BY Maid Service owners.
We’re the first to point out their tool used to be the industry standard but ZenMaid’s specialized software just makes more sense for Maid Service owners. Here’s why:
Recommended by the Best in the Cleaning Industry
There’s a reason that ZenMaid has been endorsed by virtually every well known cleaning consultant … and you won’t hear a word about Thoughtful Systems, even from those using it!
We’re regularly mentioned by the top cleaning minds in the industry because we’re specialized to help owners succeed.
But wait there’s more!
Free concierge onboarding so you don’t waste time getting started – Not offered by Thoughtful Systems
ZenMaid is the only software for Maid Services that offers true concierge onboarding. If you’re using Thoughtful Systems or another online system, you can send us your login information and we’ll move as much information over as we can.
We understand that getting setup on Thoughtful Systems was probably a nightmare but it’s no problem with ZenMaid. Make your move today and we’ll have you up and running very quickly.
ZenMaid is actively being improved, Thoughtful Systems is not.
Thoughtful Systems is no longer actively developing their program and they certainly aren’t doing so for Maid Services specifically.
Even if you think Thoughtful Systems is better for your business as is now, it will not be in the very near future because they’ve stopped both development and support. ZenMaid is already easier to use and has more specialized features for Maid Service Owners, plus we’re actively working with every cleaning business consultant to build an even more perfect scheduling solution.
No outside investors, meaning 100% focus on YOU, the cleaning business owner
ZenMaid has taken on 0 (zero) outside investment since starting in 2013. The only people we answer to is you, our customers, the 200+ cleaning companies that use us across the Globe.
Thoughtful Systems is still 100% founder owned, which is awesome for them!
Automated Communication with customers
No matter how you run your Maid Service, you have to finalize your schedule somewhere or you’d quickly go out of business. If you do it in the ZenMaid calendar we’ll automatically confirm appointments, remind your customers of their cleanings, follow up after, and reach out automatically if they leave you.
Thoughtful Systems might help with one of those, ZenMaid does them all. Automatically.
Your employees will love the new communication clarity
At ZenMaid we consistently hear that both cleaners and customers love when a Maid Service switches from Thoughtful Systems. The convenience the system for your cleaning team and for you as the Maid Service CEO is second to none.
Your cleaning employees can choose to receive text updates, detailed email work orders, or can login to see their schedules. It’s fully customizable so they only see what you want!
Thoughtful Systems might be helpful when it comes to managing your cleaning business but ZenMaid is designed to do even more, including to help you market and grow.
The ZenMaid Instant Booking form is designed beautifully for your business so you can turn your website visitors into paying, recurring customers.
While Thoughtful Systems offers reporting, it’s not as specialized for your cleaning business as ZenMaid’s provided metrics.
On the ZenMaid platform you’ll find out first where your leads are coming from and where to invest your marketing dollars.
Our specialized reporting breaks down the exact numbers you need to pay attention to DAILY to keep a running, healthy Maid Service.
After that we’ll show you how many recurring customers you’re getting, how much they’re paying you, and if they’re leaving you, all built in automatically to ZenMaid. If Thoughtful Systems isn’t easy enough for you to find the information you need then you’ll love our solution.
Work with experts
ZenMaid is run by cleaning industry experts. You know Amar, our CEO, who ran a cleaning business and has consulted with hundreds of Maid Service owners. Additionally, each of our employees goes through Maid Service owner trainings from the industry consultants mentioned above.
When you need help with ZenMaid or your cleaning business, our team knows your details in and out so you get truly personalized advice and support that designed to maximize your Maid Service success.
Thoughtful Systems can’t say the same.
You and your Maid Service deserve a little peace and quiet. Sign up for your free trial today at ZenMaid.com and discover the freedom and clarity that ZenMaid can bring to your Maid Service!