Last Updated on September 15, 2022 by The ZenMaid Team
A comparison of two of the leading companies you should be considering for your Maid Service:
You’re a Maid Service owner who is considering between ZenMaid and ServiceCEO. Here are the reasons why you should use ZenMaid.
Before anyone gets the idea this is some sort of “hate” article, please know ServiceCEO is a great software that helped pioneer our industry, and for that we are grateful. It simply isn’t the best option for residential cleaning companies in the 21st century.
Fortunately for Maid Service owners, where ServiceCEO falls short and isn’t specialized, ZenMaid is.
Check it out:
ZenMaid – Built by Maid Service owners for Maid Service owners
ZenMaid was created by Amar Ghose, who previously ran Fast Friendly Spotless in Orange County, CA. Since starting ZenMaid Amar has personally spoken with over 2000 maid service owners like you, and does so daily on the ZenMaid Mastermind (a free community for maid service owners like you)
ServiceCEO was not created for Maid Service owners specifically, and just as importantly, it was not built BY maid service owners.
We’re the first to point out their tool used to be the industry standard but ZenMaid’s specialized software just makes more sense for cleaning business owners.
ZenMaid vs ServiceCEO – Who is recommended by the Best in the Cleaning Industry?
ServiceCEO used to be one of the best softwares available for service businesses and we appreciate them greatly for leading the way in this industry.
However, there’s a reason that ZenMaid has been endorsed by virtually every well known cleaning consultant … and you won’t hear a word about ServiceCEO, even from those using it!
There’s a very good reason ZenMaid is regularly mentioned by these experts in the Maid Service industry.
But wait there’s more!
Free concierge onboarding for cleaning business owners
ZenMaid is the only software for Maid Services that offers true concierge onboarding.
If you’re using ServiceCEO or another online system, you can send us your login information and we’ll move as much information over as we can.
We understand that getting setup on ServiceCEO was definitely a nightmare but it’s no problem with ZenMaid. Make your move today and we’ll have you up and running very quickly.
Our software is actively being improved
ServiceCEO is no longer actively developing their program and they certainly aren’t doing so for Maid Services specifically.
Even if you think ServiceCEO is better for your business as is now, it will not be in the very near future because they’ve stopped both development and support.
ZenMaid is easier to use and has more specialized features.
ZenMaid is actively working with every cleaning business consultant to build an even more perfect scheduling solution.
No outside investors, meaning 100% focus on YOU, the cleaning business owner
ZenMaid has taken on 0 (zero) outside investment since starting in 2013.
The only people we answer to is you, our customers.
ServiceCEO has been taken over (by Marathon Data) and no longer is accountable to only their customers. They have to answer to investors, analysts, and consultants.
ZenMaid makes decisions based solely on what’s best for our Maid Service clients, the 200+ cleaning companies that use us across the Globe.
Automated Communication with customers
No matter how you run your Maid Service, you have to finalize your cleaning schedule somewhere or you’d quickly go out of business.
If you do it in the ZenMaid calendar we’ll automatically confirm appointments, remind your cleaning customers of their bookings, follow up after, and reach out automatically if they leave you.
ServiceCEO might help with one of those, ZenMaid does them all. Automatically.
Your employees will love the new communication clarity.
At ZenMaid we consistently hear that both cleaners and customers love when a Maid Service switches from ServiceCEO. The convenience the system adds for both business owner and cleaning staff is second to none.
Your cleaning employees can choose to receive text updates, detailed email work orders, or can login to see their schedules. It’s fully customizable so they only see what you want!
The ZenMaid Instant Booking form is designed beautifully for your business so you can turn your website visitors into paying, recurring customers.
While ServiceCEO offers reporting, it’s not as specialized for your Maid Service as ZenMaid’s provided metrics.
Our specialized reporting breaks down the exact numbers you need to pay attention to DAILY to keep a running, healthy Maid Service.
After that we’ll show you how many recurring customers you’re getting, how much they’re paying you, and if they’re leaving you, all built in automatically to ZenMaid. If ServiceCEO isn’t easy enough for you to find the information you’ll need then you’ll love our solution.
Work with Maid Service experts
ZenMaid is run by cleaning industry experts. You know Amar, our CEO, who has run a cleaning business and consulted with hundreds of Maid Services. Additionally, each of our employees goes through Maid Service owner trainings from the industry consultants mentioned above.
When you need help with ZenMaid or your business, our team knows your details in and out so you get truly personalized advice and support that designed to maximize your success.