How an overworked single mother of four dropped her hours from 90+ per week to under 40
LaShanda Brown started Sweeping Hands Cleaning Service in 2008 with high hopes and aspirations.
Like so many of us she started out cleaning part time on the side. After just 3 months she quit her job as a nurse to focus full time on her cleaning business. She had her first cleaner just a few months later.
She was high on life, thinking that “life would be easy now because I was working for myself [and had an employee].”
But she was dead wrong. In fact, she was about to work harder than she ever had in her life (as she described to me in an email quoted below):
“I had never worked so hard for anyone before. My business grew faster than I could keep up [with]. I ran it very traditional (Flintstones), keeping appointments first in my head, then in my calendar notebook. I called and texted each client the night before to confirm appointments. I cleaned homes during the day and small offices at night.
“I worked 7 days a week, 12-15 hours per day. I had a baby in 2013 and was back at work 10 days later. I lost friends because I couldn’t make social events. I was always working or too tired from working. I missed my kids’ field trips and knew this year that I had to do things differently. I couldn’t continue like this. It became unhealthy emotionally, mentally, and physically. I didn’t have time for anything except work.”
How much of this rings true for you when reading this?
Let’s summarize LaShanda’s situation:
* Her business grew faster than she could control.
* She lost friends.
* She worked 12-15 hour days. 7 days a week.
* She returned to work 10 days (!!!) after having a child.
Ultimately LaShanda simply didn’t have enough time in the day to do all of the things that she needed to do.
Something had to change, and LaShanda posted to the ZenMaid mastermind:
Based on the feedback LaShanda received from the comments and private messages she stepped up and took quick action.
In her words:
“The first thing I did was look for something automatic to keep up with appointments/clients etc. It freed up my nights and I was able to breathe. Gave me time to re evaluate/restructure my business . I re-signed with Zenmaid in August 2016. I had previously tried the software but didn’t commit to using it and never fully made the jump. This time Amar made it easy”
By the end of the month she was up and running on ZenMaid:
Once LaShanda had freed up her nights to focus elsewhere on the business she re-invested her time and money into improving her systems and processes by hiring some of the best experts available:
She worked with Pam Washington of Build My Cleaning Business (http://buildmycleaningbusiness.net/) with outstanding results to help her diversify her business:
She also worked with Sharon Tinberg of Rags To Riches (http://successmaideasy.com/) who helped her turn her business around from the ground up:
Obligatory thank you message from LaShanda to Sharon on the ZenMaid mastermind:
And after a few months of hard, focused work, LaShanda began to see some real results:
Like so many new business owners, LaShanda was caught in a vicious cycle of working in her business instead of on her business, wasting endless hours instead of developing the systems and processes that would set her free.
By making these key changes to her strategy, she was able to cut down her weekly hours from 90+ to 40, transforming her business (and her life).
And she’s making more money than ever before!
In a few short months LaShanda was able to:
* Use ZenMaid to save hours of time each week, freeing her up to focus on improving her business instead of constantly putting out fires
* Leverage support and guidance from a community of likeminded entrepreneurs (the ZenMaid mastermind)
* Implement well-tested and proven processes by talking to industry experts and using ZenMaid to manage her business
The ZenMaid team and I are committed to doing everything we can to ensure that maid service owners like yourself achieve the business and lifestyle of their dreams.
Whether it be through our easy-to-use scheduling software, our highly active community of cleaning business owners, or connections to industry experts (such as Pam, Sharon, and many more), working with ZenMaid puts you in the best position to succeed with your maid service (and hopefully have a little fun along the way).
Two Quick Additional Notes
Once LaShanda had her day to day management of her business under control, she added the ZenMaid Instant Booking Form with pretty spectacular results:
And last, but not least, you may have noticed LaShanda giving a shoutout/thank you to Martha Woodward. Martha, and industry personality Maria Gonzalez Dorian, are maid service owners who recently developed an awesome product, Quality Driven Software. If you’re looking for help collecting reviews and feedback, search no further.
You can read Maria’s recent guest post on the ZenMaid blog here about how she got over 100 (!!!) Yelp reviews for her maid service.