{"id":1597,"date":"2020-01-23T00:13:03","date_gmt":"2020-01-23T00:13:03","guid":{"rendered":"https:\/\/www.zenmaid.com\/magazine\/?p=1597"},"modified":"2024-11-25T01:48:58","modified_gmt":"2024-11-25T01:48:58","slug":"hiring-a-virtual-assistant","status":"publish","type":"post","link":"https:\/\/www.zenmaid.com\/magazine\/hiring-a-virtual-assistant\/","title":{"rendered":"Hiring A Virtual Assistant For Your Maid Service"},"content":{"rendered":"\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Grow Your Maid Service: Hire a Virtual Assistant with Chris Schwab\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/EoVEQ7XDOAo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n\n\n\n\n\n<p><\/p>\n\n\n\n<p>How would you like to have a business that doesn\u2019t require your undivided attention 24\/7? What if your cleaning business could simply run itself, with only very occasional input from you?<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>Imagine being able to make it to all of your son\u2019s baseball games.\u00a0If you don\u2019t have kids, imagine having the flexibility to head off to the beach just because you want to smell the surf.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>Sounds like a pie in the sky dream, doesn\u2019t it? Well, it doesn\u2019t have to be.\u00a0Hiring a virtual assistant for your maid service could be the solution to your \u201cnot enough time\u201d woes.<\/p>\r\n<p>Cleaning business and automation expert Chris Schwab gave a presentation at ZenMaid\u2019s 2019 Maid Summit explaining how your goal as a business owner should be to replace yourself. This, Chris claims, is the only way you\u2019ll be able to truly scale your business.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>We\u2019ve unpacked the key points from Chris\u2019s talk in this post. In it, you&#8217;ll learn how to use a VA in your cleaning business and much more.\u00a0Consider it a crash course on hiring a VA.\u00a0Keep reading or keep working, it\u2019s up to you!<\/p>\r\n<p>\n\n\n<div class=\"wp-block-image\">\n<\/p>\r\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/C5zhrblrzJ_u_LLpyh-hGgPipRcYSnBBp-onwsloFZNwObb3NWAmiBH1_mjc92VHCaKV1SBlWKmg5-0jznBk5bEhX6pc8F4YWOniymD6CC3rn2XoON_6ZfIdVhVe-3QtcfRgI3EW\" alt=\"Close-up of businesswoman meditating at her desk\" \/><\/figure>\r\n<p>\n<\/div>\n\n\n<\/p>\r\n<h2 id=\"heading-1\" class=\"wp-block-heading\" id=\"what-can-a-virtual-assistant-do-for-a-maid-service\">What Can a Virtual Assistant (VA) Do for a Cleaning Company?<\/h2>\r\n<p>\n\n\n\n<\/p>\r\n<p>A VA is basically an out-of-office\u00a0office manager. This is someone who works online only when you need them to, and there are so many <a href=\"https:\/\/www.acelerartech.com\/va-guide\/benefits-of-hiring-a-virtual-assistant\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\"><strong>benefits to having a VA<\/strong><\/a>.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>One of the bonuses to having a VA is that there are none of the extra expenses that come from having an office manager.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>No breaks, no getting distracted, no water cooler banter, you don\u2019t have to worry about any of these little time-sucks that come with an in-house employee.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>Plus, a VA can be super helpful with the organization to your home cleaning company.<\/p>\r\n<p><a href=\"https:\/\/get.zenmaid.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.zenmaid.com\/wp-content\/uploads\/2019\/05\/free-trial-banner-1.png\" alt=\"VA leaning Business\" \/><\/a><\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>They can take care of things like:<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<ul class=\"wp-block-list\">\r\n<li>Booking cleaning clients<\/li>\r\n<li>Making follow-up phone calls<\/li>\r\n<li>Managing your cleaners and other staff (if you have them)<\/li>\r\n<li>Reaching out to your <strong><a href=\"https:\/\/www.zenmaid.com\/magazine\/facebook-groups-cleaning-leads\/\">cleaning business leads<\/a><\/strong> and closing them<\/li>\r\n<li>Organizing your cleaner and client schedules<\/li>\r\n<li>Answering emails<\/li>\r\n<li>And so much more!<\/li>\r\n<\/ul>\r\n<p>\n\n\n\n<\/p>\r\n<p>Basically, a VA can take a lot off your plate, including the stuff you really don\u2019t like to do. You know, the things you procrastinate about the most.<\/p>\r\n<p>\n\n\n<div class=\"wp-block-image\">\n<\/p>\r\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/wcU3doj8ttpPTDg4xYOlZhv3auRa9iNQAMtsMux1aR9j7jN03WPVLxrofyxMg4RE3UtbkVylE2wlM2VWKHPdihUnBWsmIV3ue6hJBiDi2TehJqfZwBGhyOgcxOwV_aK2elCFWf_y\" alt=\"Young woman drinking coffee at her desk while looking at her smartphone\" \/><\/figure>\r\n<p>\n<\/div>\n\n\n<\/p>\r\n<p>In fact, it is actually recommended to <a href=\"https:\/\/www.chrisducker.com\/25tasks\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\"><strong>pass off the tasks<\/strong><\/a> you hate the most as soon as possible to free your mind for more creative aspects of your home cleaning business.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>Imagine a world where you go to work and all of the things you avoid doing have already been completed. Doesn\u2019t that just make your day to day seem more enjoyable already?<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>Of course it does.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>However, once that you know <strong><a href=\"https:\/\/www.zenmaid.com\/magazine\/maria-dorian-virtual-assistant\/\" target=\"_blank\" rel=\"noopener\">your cleaning company needs a VA<\/a><\/strong>, there are still a few factors to consider before hiring one.<\/p>\r\n<p>\n\n\n<div class=\"wp-block-image\">\n<\/p>\r\n<figure class=\"aligncenter\"><a href=\"https:\/\/www.facebook.com\/groups\/zenmaidmastermind\/\"><img decoding=\"async\" src=\"https:\/\/www.zenmaid.com\/wp-content\/uploads\/2019\/05\/FB-group-banner.png\" alt=\"Banner image advertising ZenMaid's Facebook group\" \/><\/a><\/figure>\r\n<p>\n<\/div>\n\n\n<\/p>\r\n<h2 id=\"heading-2\" class=\"wp-block-heading\" id=\"which-is-better-an-independent-va-or-an-agency-va\">Which Is Better: An Independent VA or an Agency VA?<\/h2>\r\n<p>\n\n\n\n<\/p>\r\n<p>As with anything, there are pros and cons to each.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>An independent VA will usually <a href=\"https:\/\/www.virtualassistantassistant.com\/lowest-cost-virtual-assistant-services\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\"><strong>charge cheaper rates<\/strong><\/a>, and you also have more control over how they manage your company&#8217;s responsibilities.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>However, independent VAs are typically untrained and there is no quality control, so you will have to weed out the bad ones on your own.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>Another issue is that there will be no one to replace your VA should something occur where you cannot reach them or they are sick. At this point, you will have to do everything yourself.<\/p>\r\n<p>\n\n\n<div class=\"wp-block-image\">\n<\/p>\r\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/OyG6-0TMdTUwKYlDyAPq_in1-pGz6kDglV8j7rNufdZ5x6d80rjfp4OtVEab-KoVMnEsVFU_WnvO7GTvTtkIfC6TYx10hW8nCQTFQuEhQO4Jykyh-OiSuNPEjmpfkJzI9TY5xLkp\" alt=\"Aerial view of desk with laptop on it\" \/><\/figure>\r\n<p>\n<\/div>\n\n\n<\/p>\r\n<p>If you decide to go with an agency VA, the rates might be higher, but the benefits are definitely worth the money.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>Before an agency-represented VA begins, they will be trained to the specific needs of your cleaning business.\u00a0If your usual VA is out for any reason, the provider will then be responsible to issue a replacement to take their place.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>In addition to these pros, hiring an agency VA generally offers more of a guaranteed outcome, whereas an independent VA does not.\u00a0They will also have the agency on top of them to do better, rather than you having to stress about any re-training.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>However, whichever one you choose, hiring a VA should be able to <a href=\"https:\/\/biz30.timedoctor.com\/what-does-a-virtual-assistant-do\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\"><strong>make your life easier<\/strong><\/a> in a variety of ways.<\/p>\r\n<p>\n\n\n<div class=\"wp-block-image\">\n<\/p>\r\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/hy5QMVjJRXpe8WyT-qmOQuys9Mi2wudw-4B8C0cSpQXFhHQfgmRV05CqKhdRwZeD67ClmvOVLD7Hh4AwpPo2hDfnqWck6ufRrurXp9BNk7OKg6kCyX2sXXY1owfuXX76oMafPR2t\" alt=\"Young woman sitting on balcony with feet up and a coconut cocktail next to her\" \/><\/figure>\r\n<p>\n<\/div>\n\n\n<\/p>\r\n<h2 id=\"heading-3\" class=\"wp-block-heading\" id=\"should-i-hire-an-international-va-or-a-local-va\">Should I Hire an International VA or a Local VA?<\/h2>\r\n<p>\n\n\n\n<\/p>\r\n<p>In short, a local VA is the way to go, but let us explain why.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>If you are running a US-based residential cleaning business, a local native English speaker is best.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>This isn\u2019t to say you cannot <strong><a href=\"https:\/\/www.zenmaid.com\/magazine\/international-virtual-assistant\/\" target=\"_blank\" rel=\"noopener\">hire a great overseas VA<\/a><\/strong>, but in reality most cleaning clients want to communicate with someone who sounds local and understands their culture.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>It just eliminates a lot of miscommunications that may occur from having an international VA.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>You might be able to get a quality international VA who works hard and efficiently, but they could be costing you in unexpected ways.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>A common issue is the risk of poor-quality phone systems. We all know how aggravating it can be to be on the phone, let alone if the connection is bad.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>Furthermore, there is no way to connect an international VA to your phone system. This can cause missed calls and a loss in cleaning clients.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>Internet connection or software can also cause problems with communication.\u00a0If the international VA has a poor connection or malfunctioning software, there is no way you can be sure tasks will be completed in a timely manner.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>On top of this, international VAs have the common habit of disappearing on you.\u00a0This happens a lot due to the common reason for hiring them: the low wages.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>Say someone offers your international VA a job $6 and you are only giving them $3, they will likely leave without notice. Even though this is only a little bit of a difference, there is nothing tying them to you or your home cleaning business.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>If you happen to have a VA drop out on you without notice, this can be detrimental to your business. You could even go weeks without realizing no one is managing your cleaning business.<\/p>\r\n<p>\n\n\n<div class=\"wp-block-image\">\n<\/p>\r\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/NsjUtPjTg_b-JXKTny13j9Mpywpb-gTYyVglI80pNogkM08Q-tl30hlR1D3wv0PfD2k83KKs527bXE0bmV3_ilNfpjuP841RkfRb7Fs5rw4p-zAeCDAQXcUojP3FzP0iBzPFkz06\" alt=\"Minimalist white desk with small pot plant and frame on it\" \/><\/figure>\r\n<p>\n<\/div>\n\n\n<\/p>\r\n<p>Any VA is better than none, but if you want to work toward a self-running home cleaning businesses, hire a local VA.\u00a0To find out more about the art of hiring and training VAs, check out these articles:<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<ul class=\"wp-block-list\">\r\n<li><strong><a href=\"https:\/\/www.zenmaid.com\/magazine\/chris-schwab-hire-a-va\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Find A Quality VA for a Cleaning Business<\/a><\/strong><\/li>\r\n<li><strong><a href=\"https:\/\/www.zenmaid.com\/magazine\/chris-schwab-virtual-assistant\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Use a VA in Your Cleaning Business<\/a><\/strong><\/li>\r\n<\/ul>\r\n<p>\n\n\n\n<\/p>\r\n<h2 id=\"heading-4\" class=\"wp-block-heading\">Find Out More About Chris Schwab<\/h2>\r\n<p>\n\n\n\n<\/p>\r\n<p>This article is based on a live talk by Chris Schwab at ZenMaid\u2019s 2019 <strong><a href=\"https:\/\/youtube.com\/playlist?list=PL8Co4V1UoDDAOeL_vlf6vw66dtNbiMBMC\" target=\"_blank\" rel=\"noopener\">Maid Summit<\/a><\/strong>. Chris is an entrepreneur and CEO of the successful cleaning company <a href=\"https:\/\/www.thinkmaids.com\" target=\"_blank\" rel=\"noopener\"><strong>Think Maids<\/strong><\/a>.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>After implementing the strategies outlined in his talk, Chris was able to relax his hold on his business and turn his attention to creating <a href=\"https:\/\/inovalocal.com\" target=\"_blank\" rel=\"noopener\"><strong>Inova Local<\/strong><\/a>, a VA company aimed at helping busy cleaning business owners just like you.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p>Make sure you watch until the end of Chris\u2019 talk &#8211; there&#8217;s a great deal on a resource to guide you on this process.<\/p>\r\n<p>\n\n\n\n<\/p>\r\n<p><em>This talk first aired at the 2019 Maid Service Success Summit.<\/em><\/p>\r\n<p><em>The Maid Summit is an annual online event that brings together the most successful leaders in the cleaning industry, like Debbie Sardone, Angela Brown, Courtney Wisely, Amy Caris, Chris Schwab and more. Get free access to masterclasses and workshops that will help you to grow, scale and automate your cleaning business so you can get more leads and create more profit. Make sure you\u2019re <a href=\"https:\/\/www.zenmaid.com\/newsletter\/\" target=\"_blank\" rel=\"noopener\">on our email list<\/a> to find out how to get free tickets to the next event.<\/em><\/p>\r\n<p>\n\n\n\n\n<ul class=\"wp-block-latest-posts__list wp-block-latest-posts\"><li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.zenmaid.com\/magazine\/quick-guide-faqs-for-marketing-a-cleaning-business\/\">Quick Guide: FAQs for Marketing a Cleaning Business<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.zenmaid.com\/magazine\/the-books-that-changed-how-i-run-my-cleaning-business\/\">The Books That Changed How I Run My Cleaning Business<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.zenmaid.com\/magazine\/cost-to-start-a-cleaning-business\/\">How Much Does It Really Cost to Start a Cleaning Business?<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.zenmaid.com\/magazine\/how-to-market-a-cleaning-business\/\">How to Market a Cleaning Business: 10 Strategies that Actually Work<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.zenmaid.com\/magazine\/how-natalies-15-clean-built-a-15-year-business\/\">How Natalie&#8217;s $15 Clean Built a 15-Year Business<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>How to hire a virtual assistant for your home cleaning business, so you can work less! <\/p>\n","protected":false},"author":7,"featured_media":5666,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"Hiring A Virtual Assistant For Your Maid Service","_seopress_titles_desc":"Hiring a virtual assistant for your maid service can simplify your business - allowing you to work less! Maid service business expert Chris Schwab explains.\r\n","_seopress_robots_index":"","footnotes":""},"categories":[25,3,31],"tags":[28,38,81,39],"class_list":{"0":"post-1597","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-grow-your-maid-service","8":"category-hiring","9":"category-virtual-assistant","10":"tag-grow-your-maid-service","11":"tag-hiring","12":"tag-va","13":"tag-virtual-assistant"},"_links":{"self":[{"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/posts\/1597","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/comments?post=1597"}],"version-history":[{"count":39,"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/posts\/1597\/revisions"}],"predecessor-version":[{"id":13859,"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/posts\/1597\/revisions\/13859"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/media\/5666"}],"wp:attachment":[{"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/media?parent=1597"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/categories?post=1597"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/tags?post=1597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}