{"id":15881,"date":"2025-09-11T08:00:00","date_gmt":"2025-09-11T08:00:00","guid":{"rendered":"https:\/\/www.zenmaid.com\/magazine\/?p=15881"},"modified":"2025-10-24T12:42:50","modified_gmt":"2025-10-24T12:42:50","slug":"best-phone-solutions-for-cleaning-businesses","status":"publish","type":"post","link":"https:\/\/www.zenmaid.com\/magazine\/best-phone-solutions-for-cleaning-businesses\/","title":{"rendered":"Best Phone Solutions for Cleaning Businesses"},"content":{"rendered":"    <div class=\"zm-post-first-section mb-24\">\n        <div class=\"first-section-img-wrapper\">\n            <img decoding=\"async\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/themes\/zm-theme\/assets\/images\/first-section-img.png\" alt=\"first-section-img\" width=\"40px\">\n        <\/div>\n        <h3 class=\"zm-post-first-section-title mb-10 w-80 w-md-100\">Brought to you by expert maid service owners<\/h3>\n        <div class=\"zm-post-first-section-text-wrapper fs-16 mb-10\">\n            <div>\n                <i class=\"ph-bold ph-check text-primary\"><\/i>\n            <\/div>\n            <div>\n                <div class=\"zm-post-first-section-text\">\n                    <strong>\n                        Tips and advice shared here, have helped us grow our own maid services.\n                    <\/strong>\n                    With eight current and former cleaning business owners in our team, including our CEO and founder Amar, we know the maid service industry inside and out.\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"zm-post-first-section-text-wrapper fs-16 mb-10\">\n            <div>\n                <i class=\"ph-bold ph-check text-primary\"><\/i>\n            <\/div>\n            <div>\n                <div class=\"zm-post-first-section-text\">\n                    <strong>\n                        We partner with amazing leaders in the cleaning industry like Debbie Sardone,\n                    <\/strong>\n                    Angela Brown, Courtney Wisely and Chris Scwap and more, to provide you with the latest industry insights.\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"zm-post-first-section-text-wrapper fs-16 mb-10\">\n            <div>\n                <i class=\"ph-bold ph-check text-primary\"><\/i>\n            <\/div>\n            <div>\n                <div class=\"zm-post-first-section-text\">\n                    <strong>\n                        We\u2019ve built the easiest-to-use scheduling software, built specifically for maid service owners!\n                    <\/strong>\n                    <a class=\"text-primary2 text-decoration-underline\" href=\"https:\/\/zenmaid.com\/\" target=\"_blank\">Check out ZenMaid<\/a>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n\n\n\n<p>Do you still use your personal phone number to manage your cleaning business? If so, it\u2019s time to consider a phone solution designed for businesses. Especially as you scale and add more staff, it\u2019s important that your company has a dedicated phone number where clients can call, leave voicemails, text, etc.<\/p>\n\n\n\n<p>In this article, we\u2019ll round up the most common phone systems that our community has used in the past. We\u2019ll also share what people had to say about them and our general recommendations so you can make the best choice for your business!<\/p>\n\n\n\n\n\n\n<h2 id=\"heading-1\" class=\"wp-block-heading\">Why You Need a Business Phone System as a Cleaning Company<\/h2>\n\n\n\n<p>One of the biggest recommendations we can give when you\u2019re starting out a cleaning business is to have a dedicated phone system. We\u2019ve seen small business owners try to manage it all through their personal line, and while that works when you\u2019re just starting out, you\u2019re going to blow up your phone as you start to add customers!&nbsp;<\/p>\n\n\n\n<p>Additionally, if you have staff working under you, it\u2019s best to keep all of your communications consolidated into one system. Otherwise, you\u2019ll add more work for yourself by trying to keep track of who answered which customer and when.<\/p>\n\n\n\n<p>So, to be truly professional, it\u2019s best to have a separate phone system, and the best part is that in 2025, there are tons of options! Of course, the criteria you prioritize depend on your unique business and where it\u2019s at, so we\u2019ll go through multiple options and talk about where each one shines.<\/p>\n\n\n\n<h2 id=\"heading-2\" class=\"wp-block-heading\">What to Look For in a Cleaning Business Phone Solution<\/h2>\n\n\n\n<p>There are lots of factors to consider when you\u2019re looking at a phone solution. For businesses just starting out, cost might be the most important decision, but it\u2019s also important to think about what you\u2019ll need when your business scales. Transferring services is a pain in the butt, so we recommend picking a solution that you think will be the best for you long-term, even if it means a little more investment now.&nbsp;<\/p>\n\n\n\n<p>The key factors to consider when evaluating business phone solutions are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ease of setup<\/li>\n\n\n\n<li>Multiple devices and location access<\/li>\n\n\n\n<li>Cost<\/li>\n\n\n\n<li>SMS capabilities<\/li>\n\n\n\n<li>Call routing and forwarding<\/li>\n\n\n\n<li>Voicemail-to-text transcription<\/li>\n\n\n\n<li>Shared inboxes<\/li>\n\n\n\n<li>Auto-replies and after-hours messages<\/li>\n\n\n\n<li>CMS and other integrations<\/li>\n<\/ul>\n\n\n\n<p>Let\u2019s talk about why.<\/p>\n\n\n\n<h3 id=\"heading-3\" class=\"wp-block-heading\">Ease of setup<\/h3>\n\n\n\n<p>Don\u2019t make your life more complicated than it needs to be! Luckily, most solutions are fairly user-friendly nowadays, but some are more technical than others. We recommend going with a solution that won\u2019t be a burden for your staff to learn, especially as you add more team members and client services.<\/p>\n\n\n\n<h3 id=\"heading-4\" class=\"wp-block-heading\">Multiple devices and location access<\/h3>\n\n\n\n<p>You\u2019re going to want to use the same number across mobile, desktop, and other devices like iPads and tablets. If you have team members in different places, you\u2019ll also want to make sure that everything routes through the same number and system.<\/p>\n\n\n\n<h3 id=\"heading-5\" class=\"wp-block-heading\">Cost<\/h3>\n\n\n\n<p>This one\u2019s fairly straightforward \u2014 you don\u2019t want a system that\u2019s going to break the bank, especially if you\u2019re just starting out.&nbsp;<\/p>\n\n\n\n<p>On average, you should expect to pay around $15\u202f\u2013\u202f40 per user\/month, depending on the provider and plan. If you want something more complicated (like the ability to connect to the cloud, for example, you might see slightly higher costs (roughly $45 per user\/month). Again, though, it all depends on the provider, and we\u2019ll talk about each one in depth later.<\/p>\n\n\n\n<h3 id=\"heading-6\" class=\"wp-block-heading\">SMS capabilities<\/h3>\n\n\n\n<p>Most people prefer text messages over calls and emails. In 2025, SMS capabilities is critical for a service-based business like cleaning. We recommend choosing a phone solution with SMS capabilities so you can send automated (or customized, depending on the situation) appointment reminders, reschedule jobs, and message with clients via text.<\/p>\n\n\n\n<h3 id=\"heading-7\" class=\"wp-block-heading\">Call routing and forwarding<\/h3>\n\n\n\n<p>If you have multiple staff members or want to separate your calls by topic (billing, scheduling, cancellations, etc.), you\u2019ll also want to have the option to route customers&#8217; calls. This means you can direct calls to the right person or voicemail based on time or availability.<\/p>\n\n\n\n<h3 id=\"heading-8\" class=\"wp-block-heading\">Voicemail-to-text transcription<\/h3>\n\n\n\n<p>This is a common feature in most phones nowadays, but voicemail-to-text transcription is especially helpful if you\u2019re on the go \u2014 save time by reading messages instead of listening to them.<\/p>\n\n\n\n<h3 id=\"heading-9\" class=\"wp-block-heading\">Shared inboxes<\/h3>\n\n\n\n<p>This one is a game-changer, especially as your business grows. Shared inboxes allow for multiple team members to respond to calls and texts without stepping on each other\u2019s toes, and also avoid multiple people replying to the same client separately.<\/p>\n\n\n\n<h3 id=\"heading-10\" class=\"wp-block-heading\">Auto-replies and after-hours messages<\/h3>\n\n\n\n<p>Yes, you\u2019ll be tempted to reply to business inquiries at all hours of the day, but our job is to make your life more zen (ha, get it?). Auto-replies and after-hours messages help you set clear boundaries on when clients can expect an answer, but still keep communications flowing even when you\u2019re not available to answer.<\/p>\n\n\n\n<h3 id=\"heading-11\" class=\"wp-block-heading\">CMS and other integrations<\/h3>\n\n\n\n<p>Lastly, some business phone providers actually sync with scheduling or CRM software! This keeps everything in one place and can make it so that you receive a call, schedule an appointment, and send messages, all in one place. ZenMaid specifically built this integration with a large phone solution provider based on customer feedback!<\/p>\n\n\n\n<h2 id=\"heading-12\" class=\"wp-block-heading\">Roundup: Best Phone Systems for Cleaning Businesses<\/h2>\n\n\n\n<figure class=\"wp-block-image size-medium is-resized\"><a href=\"https:\/\/www.openphone.com\/\"><img decoding=\"async\" width=\"300\" height=\"82\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/quomediakit_logo_full_purpleblack-300x82.png\" alt=\"quomediakit logo full purpleblack\" class=\"wp-image-16115\" style=\"width:300px;height:auto\" srcset=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/quomediakit_logo_full_purpleblack-300x82.png 300w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/quomediakit_logo_full_purpleblack-1024x281.png 1024w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/quomediakit_logo_full_purpleblack-768x211.png 768w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/quomediakit_logo_full_purpleblack.png 1312w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/figure>\n\n\n\n<h3 id=\"heading-13\" class=\"wp-block-heading\">Quo (formerly OpenPhone)<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.openphone.com\/\">Quo (recently rebranded from OpenPhone) <\/a>is easily the most commonly used service in the ZenMaid customer community! Its most basic plan includes one new or ported phone number (local or toll-free) per user, calling and messaging to US and Canadian numbers, voicemail transcripts, Quo API, and email ticket support:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/10\/quomediakit_product_desktop_mac_wallpaper_default_lm-edited-scaled.png\" alt=\"quomediakit product desktop mac wallpaper default lm\" class=\"wp-image-16116\" srcset=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/10\/quomediakit_product_desktop_mac_wallpaper_default_lm-edited-scaled.png 2560w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/10\/quomediakit_product_desktop_mac_wallpaper_default_lm-edited-300x169.png 300w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/10\/quomediakit_product_desktop_mac_wallpaper_default_lm-edited-1024x576.png 1024w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/10\/quomediakit_product_desktop_mac_wallpaper_default_lm-edited-768x432.png 768w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/10\/quomediakit_product_desktop_mac_wallpaper_default_lm-edited-1536x864.png 1536w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/10\/quomediakit_product_desktop_mac_wallpaper_default_lm-edited-2048x1152.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n\n<p>Here\u2019s what our community in the ZenMaid Mastermind had to say (before the company changed its name to Quo):&nbsp;<\/p>\n\n\n\n<p><em>\u201cOpenPhone is what we use. It works great for our business.\u201d \u2014 Jennifer S.<\/em><\/p>\n\n\n\n<p><em>\u201cI do and it works great for us. I haven&#8217;t had any issues with it.\u201d \u2014 Rosaline A.<\/em><\/p>\n\n\n\n<p><em>\u201cHighly recommend OpenPhone! We used Grasshopper previously &amp; I am so glad we made the switch!\u201d \u2014 Brenna S.<\/em><\/p>\n\n\n\n<p><em>\u201cSwitched to OpenPhone and love it.\u201d \u2014 Kaitlyn R.<\/em><\/p>\n\n\n\n<p><em>\u201cI use OpenPhone for my cleaning company the best part is the summary features where it gives you a transcript and summary of call.\u201d \u2014 Max A.<\/em><\/p>\n\n\n\n<p><strong>\u2b50Highlights<\/strong>: Designed for mobile and remote-first businesses, Quo offers cloud-based calling and texting through the internet across iOS, Android, desktop, and the web<\/p>\n\n\n\n<p><strong>\u2705 Key Features<\/strong>:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shared numbers so your whole team can handle calls and texts<\/li>\n\n\n\n<li>Voicemail-to-text, snippets, and AI-powered summaries\/transcripts<\/li>\n\n\n\n<li>Auto-replies and scheduled messages<\/li>\n\n\n\n<li>Integrations with ZenMaid, Slack, HubSpot, Salesforce, Zapier, and more<\/li>\n<\/ul>\n\n\n\n<p><strong>\ud83d\udcb0Pricing<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Basic<\/strong>: $19 per user\/month\u2028<\/li>\n\n\n\n<li><strong>Business<\/strong>: $33 per user\/month (includes everything from the basic tier, plus group calling, custom ring orders, call transfers, HubSpot and Salesforce integrations, phone menus, analytics and reporting, auto call recording, and live chat support)<\/li>\n\n\n\n<li><strong>Scale<\/strong>: $47 per user\/month\u2028(includes everything from the business tier, plus AI call tags, dedicated onboarding support, and priority live chat and email ticket support)<\/li>\n<\/ul>\n\n\n\n<p><strong>\u203c\ufe0f Bonus: <\/strong>ZenMaid integrates directly with Quo, and as part of our partnership, you can get 20% off your first six months!<\/p>\n\n\n\n<p>\ud83d\udd17 <a href=\"https:\/\/www.openphone.com\/perks\/zenmaid?utm_medium=affiliate&amp;utm_source=partnerstack&amp;utm_content=community_experts&amp;utm_campaign=c92107ec7cc9&amp;pscd=get.openphone.com&amp;ps_partner_key=YzkyMTA3ZWM3Y2M5&amp;fbclid=IwY2xjawMr03ZleHRuA2FlbQIxMABicmlkETBleUtsVnZtUjlJa2h5ZWpwAR7Gp8p4NVVF-Y8WODTTXb-NJi57ltYrsQs-pyFmuaRR4gMrj6TGYWpL1zlA_Q_aem_Ey2JG_AkBSk_SI8w5kDOBA&amp;ps_xid=iGpmmTBqEJNW4d&amp;gsxid=iGpmmTBqEJNW4d&amp;gspk=YzkyMTA3ZWM3Y2M5\">ZenMaid and Quo promotion link<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image size-medium\"><a href=\"https:\/\/www.ringcentral.com\/\"><img decoding=\"async\" width=\"300\" height=\"44\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/ringcentral-logo-fullcolor-300x44.png\" alt=\"ringcentral logo fullcolor\" class=\"wp-image-15892\" srcset=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/ringcentral-logo-fullcolor-300x44.png 300w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/ringcentral-logo-fullcolor-1024x150.png 1024w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/ringcentral-logo-fullcolor-768x112.png 768w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/ringcentral-logo-fullcolor.png 1157w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/figure>\n\n\n\n<h3 id=\"heading-14\" class=\"wp-block-heading\">RingCentral<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.ringcentral.com\/\">RingCentral<\/a> is another robust platform on this list. It offers full-service VoIP with voice, video, messaging, and team collaboration tools. Ring Central is best suited for growing teams, in our opinion, but solo business owners can also benefit from it.<\/p>\n\n\n\n<p>Here\u2019s what our community in the ZenMaid Mastermind had to say:<\/p>\n\n\n\n<p><em>\u201cRingCentral has every feature I ever wanted and then some where all of the others had trade offs.\u201d \u2014 Derek C.<\/em><\/p>\n\n\n\n<p><em>\u201cRingCentral is what we use. We had OpenPhone but it had outages often and we didn\u2019t like that. From the post, it looks like they don\u2019t have as many outages anymore.\u201d \u2014 Amy C.<\/em><\/p>\n\n\n\n<p><em>\u201cI use RingCentral. It&#8217;s not cheap and you pay extra for texting but it&#8217;s awesome when you want to have someone else help you answer your phone, cause it can be put on different phones with an app AND a computer.\u201d \u2014 Gloria P.<\/em><\/p>\n\n\n\n<p><em>\u201cRingCentral is twice the price but excellent quality and very active support team.\u201d \u2014 Asher F.<\/em><\/p>\n\n\n\n<p>\u2b50<strong>Highlights:<\/strong> RingCentral is very scalable and built to support teams big or small. Its real-time analytics and call monitoring feature is also very helpful.<\/p>\n\n\n\n<p><strong>\u2705 Key Features<\/strong>:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unlimited calling and SMS<\/li>\n\n\n\n<li>Video conferencing and screen sharing<\/li>\n\n\n\n<li>Advanced call routing and voicemail<\/li>\n\n\n\n<li>CRM and scheduling software integrations<\/li>\n\n\n\n<li>Multi-device access across desktop and mobile<\/li>\n<\/ul>\n\n\n\n<p><strong>\ud83d\udcb0Pricing<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Core<\/strong>: $30 per user\/month<\/li>\n\n\n\n<li><strong>Advanced<\/strong>: per user\/month (includes everything from the core tier, including queues, internet fax, and integrations)<\/li>\n\n\n\n<li><strong>Ultra<\/strong>: $45 per user\/month (includes everything in the advanced tier, plus video, analytics, device status, and more)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image size-medium\"><a href=\"https:\/\/workspace.google.com\/products\/voice\/\"><img decoding=\"async\" width=\"300\" height=\"73\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/screenshot-2025-09-09-at-4.10.16-pm-300x73.png\" alt=\"screenshot 2025 09 09 at 4.10.16 pm\" class=\"wp-image-15891\" srcset=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/screenshot-2025-09-09-at-4.10.16-pm-300x73.png 300w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/screenshot-2025-09-09-at-4.10.16-pm-1024x248.png 1024w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/screenshot-2025-09-09-at-4.10.16-pm-768x186.png 768w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/screenshot-2025-09-09-at-4.10.16-pm.png 1182w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/figure>\n\n\n\n<h3 id=\"heading-15\" class=\"wp-block-heading\">Google Voice<\/h3>\n\n\n\n<p><a href=\"https:\/\/workspace.google.com\/products\/voice\/\">Google Voice<\/a> is a familiar option for business owners who already use Google Workspace! It integrates very easily, making it easy to use and requiring little setup. From our perspective, it works well for solo business owners or very teams who are just getting started.<\/p>\n\n\n\n<p>Full disclosure: this is not our first choice by any means. A lot of people cited that it\u2019s not as good as the other options on this list (again, it\u2019s pretty bare bones), but it\u2019s worth considering if you\u2019re just starting out.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s what our community in the ZenMaid Mastermind had to say:<\/p>\n\n\n\n<p><em>\u201cI have a separate number thru Google voice and it works really well for me so far!\u201d \u2014 Char W.<\/em><\/p>\n\n\n\n<p>\u2b50<strong>Highlights:<\/strong> If you want a no-frills, free (or very low-cost) solution, Google Voice is a decent option. It\u2019s minimal but gets the job done, and sometimes, that might be all you need.<\/p>\n\n\n\n<p><strong>\u2705 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Free personal plan available<\/li>\n\n\n\n<li>Call forwarding to any device<\/li>\n\n\n\n<li>Text messaging and voicemail<\/li>\n\n\n\n<li>Integration with Google Calendar and Gmail<\/li>\n\n\n\n<li>Mobile and desktop support<\/li>\n<\/ul>\n\n\n\n<p><strong>\ud83d\udcb0Pricing<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Starter: <\/strong>$10 per user\/month (supports up to 10 users, and includes domestic calling and SMS, web, desktop, and mobile apps)<\/li>\n\n\n\n<li><strong>Standard: <\/strong>$20 per user\/month (removes user\/location caps and adds features like multi-level auto-attendant and desk phone support)<\/li>\n\n\n\n<li><strong>Premier: <\/strong>$30 per user\/month (adds features for international businesses and advanced reporting)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image size-medium is-resized\"><a href=\"https:\/\/lawnphone.com\/\"><img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/lawnphone-300x300.jpg\" alt=\"lawnphone\" class=\"wp-image-15890\" style=\"width:199px;height:auto\" srcset=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/lawnphone-300x300.jpg 300w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/lawnphone-150x150.jpg 150w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/lawnphone.jpg 374w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/figure>\n\n\n\n<h3 id=\"heading-16\" class=\"wp-block-heading\">Lawn Phone<\/h3>\n\n\n\n<p><a href=\"https:\/\/lawnphone.com\/\">Lawn Phone<\/a> is a niche VoIP tool built specifically for field service businesses \u2014 mostly landscaping and cleaning. It includes texting, automation, and VoIP tools tailored to home service industries.<\/p>\n\n\n\n<p>Here\u2019s what our community in the ZenMaid Mastermind had to say:<\/p>\n\n\n\n<p><em>\u201cLawnphone lover here, customer service is the best\u201d \u2014 Kristen P.<\/em><\/p>\n\n\n\n<p><em>\u201cTheir customer service is off the chain! Ask for Brandon and he\u2019ll actually do absolutely everything for you. They are what we use and integrate with lots of things.\u201d \u2014 Libby D.<\/em><\/p>\n\n\n\n<p><strong>\u2b50Highlights<\/strong>: Lawn Phone was specifically made for lawn care businesses, so they\u2019re hughly familiar with with field services. More and more cleaning companies have used it in the past, and its customer service is highly praised! Lawn Phone\u2019s biggest assets (according to users) are its automated common client interactions and support.<\/p>\n\n\n\n<p><strong>\u2705 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>2-way texting with customers<\/li>\n\n\n\n<li>Call routing and team extensions<\/li>\n\n\n\n<li>Auto-replies and saved message templates<\/li>\n\n\n\n<li>CRM and software integrations<\/li>\n\n\n\n<li>Visual voicemail and mobile app<\/li>\n<\/ul>\n\n\n\n<p><strong>\ud83d\udcb0Pricing<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Owner Operator<\/strong>: $39\u2013$139 per month for 1\u20134 users (pricing varies by use case)<\/li>\n\n\n\n<li><strong>Growth<\/strong>: $179 per month (8+ simultaneous calls; includes call recording, call reporting and texting)<\/li>\n\n\n\n<li><strong>SMS \/ MMS add-on<\/strong>: $19 per month (10DLC Compliant Messaging in 3CX)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/grasshopper.com\/\"><img decoding=\"async\" width=\"439\" height=\"115\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/download.png\" alt=\"download\" class=\"wp-image-15889\" srcset=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/download.png 439w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/download-300x79.png 300w\" sizes=\"(max-width: 439px) 100vw, 439px\" \/><\/a><\/figure>\n\n\n\n<h3 id=\"heading-17\" class=\"wp-block-heading\">Grasshopper<\/h3>\n\n\n\n<p><a href=\"https:\/\/grasshopper.com\/\">Grasshopper<\/a> is a long-standing virtual phone system. It offers straightforward call handling and voicemail features without overwhelming you with options.<\/p>\n\n\n\n<p>While a few ZenMaid users recommended Grasshopper, many have made the switch from it to Open Phone or other solutions. They cited poor support and long wait times for answers from the Grasshopper team, but a number of users recommended it anyway.&nbsp;<\/p>\n\n\n\n<p>We don\u2019t have a lot of personal anecdotes to share here, but Grasshopper is clearly still an option that people like to explore.<\/p>\n\n\n\n<p><strong>\u2b50Highlights<\/strong>: Grasshopper is ideal for small businesses that want to keep things simple, professional, and affordable without a steep learning curve.<\/p>\n\n\n\n<p><strong>\u2705 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Call forwarding and voicemail<\/li>\n\n\n\n<li>Text messaging<\/li>\n\n\n\n<li>Multiple extensions for a single number<\/li>\n\n\n\n<li>Business hours and custom greetings<\/li>\n\n\n\n<li>Mobile and desktop apps<\/li>\n<\/ul>\n\n\n\n<p><strong>\ud83d\udcb0Pricing<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>True Solo<\/strong>: $18 per month (1 user, 1 phone number, 1 extension)<\/li>\n\n\n\n<li><strong>Solo Plus<\/strong>: $32 per month (unlimited users, 1 phone number, 1 extension)<\/li>\n\n\n\n<li><strong>Small Business<\/strong>: $89 per month (unlimited users, 4 phone numbers, unlimited extensions)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/office.ooma.com\/\"><img decoding=\"async\" width=\"205\" height=\"205\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/ooma-office-mobile-app-icon.png\" alt=\"ooma office mobile app icon\" class=\"wp-image-15888\" srcset=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/ooma-office-mobile-app-icon.png 205w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/ooma-office-mobile-app-icon-150x150.png 150w\" sizes=\"(max-width: 205px) 100vw, 205px\" \/><\/a><\/figure>\n\n\n\n<h3 id=\"heading-18\" class=\"wp-block-heading\">Ooma Office<\/h3>\n\n\n\n<p><a href=\"https:\/\/office.ooma.com\/\">Ooma Office<\/a> is a great choice for cleaning companies that want a blend of traditional phone features and VoIP flexibility. It supports physical desk phones while also offering mobile and desktop apps.<\/p>\n\n\n\n<p>Like Grasshopper, don\u2019t have any personal anecdotes to share here, but when asked in the ZenMaid MasterMind group on Facebook, multiple people recommended Ooma and did not elaborate further.<\/p>\n\n\n\n<p><strong>\u2b50Highlights<\/strong>: Ooma Office has a hybrid system with VoIP and desk phone compatibility, which is ideal for teams that want flexibility for both digital and physical phone systems.<\/p>\n\n\n\n<p><strong>\u2705 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Virtual receptionist and call routing<\/li>\n\n\n\n<li>Mobile and desktop apps<\/li>\n\n\n\n<li>Call recording and voicemail transcription<\/li>\n\n\n\n<li>Easy expansion for growing teams<\/li>\n\n\n\n<li>Optional desk phone support<\/li>\n<\/ul>\n\n\n\n<p><strong>\ud83d\udcb0Pricing<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Essentials<\/strong>:<strong> <\/strong>$19.95 per user\/month (50+ standard features, unlimited calling in US, Canada, Mexico and Puerto Rico, virtual receptionist, and mobile app)<\/li>\n\n\n\n<li><strong>Pro<\/strong>: $24.95 per user\/month (includes everything in the essentials tier, plus desktop app. text messaging, videoconferencing, and call recording)<\/li>\n\n\n\n<li><strong>Pro Plus<\/strong>: $29.95 per user\/month (includes everything in the pro tier, plus CRM integration, team chat, hot desking, and call queuing)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image size-medium\"><a href=\"https:\/\/www.zoom.com\/en\/products\/voip-phone-new\/?keyword=zoom+phone&amp;matchtype=e&amp;network=g&amp;device=c&amp;zcid=13525&amp;utm_source=google&amp;utm_medium=cpc_semb&amp;utm_campaign=SEMB%7CG%7CAMER%7CUSA%7CPhone%7CEN%7CBT&amp;gad_source=1&amp;gad_campaignid=20494941535&amp;gbraid=0AAAAADdIprmGmkqm1c05hWCQ4qghEKkQ0&amp;gclid=CjwKCAjwu9fHBhAWEiwAzGRC_zHCWHeSoJGS76mqX114ktMvrzuaINufOPwsLqRC2Z83_wa8zItSFRoCFyoQAvD_BwE\"><img decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/zoom-300x169.webp\" alt=\"zoom\" class=\"wp-image-15887\" srcset=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/zoom-300x169.webp 300w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/zoom-1024x576.webp 1024w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/zoom-768x432.webp 768w, https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/09\/zoom.webp 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/figure>\n\n\n\n<h3 id=\"heading-19\" class=\"wp-block-heading\">Zoom Phone<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.zoom.com\/en\/products\/voip-phone-new\/?keyword=zoom+phone&amp;matchtype=e&amp;network=g&amp;device=c&amp;zcid=13525&amp;utm_source=google&amp;utm_medium=cpc_semb&amp;utm_campaign=SEMB%7CG%7CAMER%7CUSA%7CPhone%7CEN%7CBT&amp;gad_source=1&amp;gad_campaignid=20494941535&amp;gbraid=0AAAAADdIprmGmkqm1c05hWCQ4qghEKkQ0&amp;gclid=CjwKCAjwu9fHBhAWEiwAzGRC_zHCWHeSoJGS76mqX114ktMvrzuaINufOPwsLqRC2Z83_wa8zItSFRoCFyoQAvD_BwE\">Zoom Phone<\/a> is a cloud-based VoIP service built by the same company behind Zoom Meetings, so, if you\u2019re already familiar with Zoom\u2019s video features, this should be an easy one! It\u2019s a great option for cleaning businesses that want a simple phone system with strong reliability, especially if you already use Zoom for team communication.<\/p>\n\n\n\n<p>Though we haven\u2019t seen a lot of people going out of their way to mention Zoom Phone, it\u2019s becoming a popular choice for small business across the board.<\/p>\n\n\n\n<p><strong>\u2b50Highlights<\/strong>: Most people are familiar with Zoom\u2019s platform already, so Zoom Phone is straightforward for many business owners! It has professional-grade calling features in a platform they may already be using. It\u2019s flexible, cloud-based, and works across all major devices with minimal setup.<\/p>\n\n\n\n<p><strong>\u2705 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unlimited domestic calling<\/li>\n\n\n\n<li>Call forwarding, transfer, and routing<\/li>\n\n\n\n<li>Voicemail with transcription<\/li>\n\n\n\n<li>Auto-attendant and custom call flows<\/li>\n\n\n\n<li>Mobile, desktop, and desk phone support<\/li>\n\n\n\n<li>Integrations with Zoom Meetings, Slack, Salesforce, Microsoft Teams, and more<\/li>\n<\/ul>\n\n\n\n<p><strong>\ud83d\udcb0Pricing<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>US &amp; Canada Metered<\/strong>: $10 per user\/month<\/li>\n\n\n\n<li><strong>US &amp; Canada Unlimited<\/strong>: $15 per user\/month<\/li>\n\n\n\n<li><strong>Global Select<\/strong>: Custom pricing for international coverage<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"heading-20\" class=\"wp-block-heading\">\ud83c\udfc6 Our Top Choice for Cleaning Business Owners: Quo (formerly OpenPhone)<\/h2>\n\n\n\n<p>Our community of cleaning business owners overwhelmingly recommends Quo, so much so that we created a partnership with them after the fact.&nbsp;<\/p>\n\n\n\n<p>ZenMaid customers can bring calls, texts, and contacts together in one AI-powered shared space with this direct integration.<\/p>\n\n\n\n<div class=\"wp-block-buttons has-custom-font-size has-medium-font-size is-vertical is-content-justification-center is-nowrap is-layout-flex wp-container-core-buttons-is-layout-aba0d55d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-75 is-style-fill\"><a class=\"wp-block-button__link has-vivid-green-cyan-background-color has-background wp-element-button\" href=\"https:\/\/www.openphone.com\/perks\/zenmaid?utm_medium=affiliate&amp;utm_source=partnerstack&amp;utm_content=community_experts&amp;utm_campaign=c92107ec7cc9&amp;pscd=get.openphone.com&amp;ps_partner_key=YzkyMTA3ZWM3Y2M5&amp;fbclid=IwY2xjawMr03ZleHRuA2FlbQIxMABicmlkETBleUtsVnZtUjlJa2h5ZWpwAR7Gp8p4NVVF-Y8WODTTXb-NJi57ltYrsQs-pyFmuaRR4gMrj6TGYWpL1zlA_Q_aem_Ey2JG_AkBSk_SI8w5kDOBA&amp;ps_xid=iGpmmTBqEJNW4d&amp;gsxid=iGpmmTBqEJNW4d&amp;gspk=YzkyMTA3ZWM3Y2M5\">ZenMaid x Quo promo<\/a><\/div>\n<\/div>\n\n\n\n<h2 id=\"heading-21\" class=\"wp-block-heading\">Pro Tips for Managing Phone Communication in a Cleaning Business<\/h2>\n\n\n\n<p>Setting up the right phone system is only half the battle. Make sure you\u2019re setting it up in a way that reflects the great client experience you\u2019re providing in your business! Here are a few best practices:<\/p>\n\n\n\n<p><strong>Use a clear, branded voicemail greeting<\/strong>: This sounds silly, but it adds credibility. The default voicemail greeting may make callers think they got the wrong number, so make sure to state your business name, hours of operation, any menu options, and when they can expect a callback.<\/p>\n\n\n\n<p><strong>Set expectations with auto-replies<\/strong>: Most modern systems let you send automatic texts when you miss a call or receive a message outside business hours. Use this to let clients know you\u2019re not ignoring them and will get back to them once you\u2019re back!<\/p>\n\n\n\n<p><strong>Keep personal and business contacts separate<\/strong>: This is the biggest reason to stop using your personal phone for work. Use your business line strictly for work so your communication stays organized and that you don\u2019t blur the lines between your time off and work.<\/p>\n\n\n\n<p><strong>Train your team on shared inboxes<\/strong>: If your phone system allows for shared texting or calling (like Quo or Lawn Phone), make sure your team understands how to respond as one unified voice. That will avoid multiple different people texting the same client at once, which is an overall chaotic customer experience.<\/p>\n\n\n\n<p><strong>Track communication pattern<\/strong>: If your system offers reporting or call analytics, use it! Look for things like peak call hours, dropped calls, long response times, etc. This can help you staff smarter and prioritize specific situations.<\/p>\n\n\n\n<p><strong>Don\u2019t forget to follow up<\/strong>: Missed calls = missed revenue. Use voicemail transcripts, notifications, or integrations with your CRM to make sure you\u2019re not forgetting to respond to any clients.<\/p>\n\n\n\n<h2 id=\"heading-22\" class=\"wp-block-heading\">Phone System FAQs for Cleaning Businesses<\/h2>\n\n\n\n<h3 id=\"heading-23\" class=\"wp-block-heading\">What is the cheapest business phone service?<\/h3>\n\n\n\n<p>The cheapest business phone service is Google Voice, which offers a free personal plan and paid business plans starting at $10 per user per month. It\u2019s very basic, though, so you get what you pay for in that sense. For a more robust option, Quo starts at just $19 per user per month (not including the ZenMaid partnership deal) and includes features like voicemail transcription and texting.<\/p>\n\n\n\n<h3 id=\"heading-24\" class=\"wp-block-heading\">What is the best phone service for a small business?<\/h3>\n\n\n\n<p>According to our community of cleaning business owners, Quo is the best overall phone service for small businesses, especially service-based businesses like cleaning.<\/p>\n\n\n\n<h3 id=\"heading-25\" class=\"wp-block-heading\">Should I use my personal phone for my cleaning business?<\/h3>\n\n\n\n<p>NO! Using your personal phone will nearly always result in missed messages, client confusion, and lack of boundaries (emphasis on this one).<\/p>\n\n\n\n<p>A dedicated business phone line is more professional and makes it easier as you grow your business. Further, it\u2019ll help you avoid mixing work with your personal life.<\/p>\n\n\n\n<h3 id=\"heading-26\" class=\"wp-block-heading\">What\u2019s the best free phone option for small cleaning teams?<\/h3>\n\n\n\n<p>Google Voice is the best free option for very small teams or solo cleaners. It offers basic call forwarding, voicemail, and texting but lacks features like team inboxes, analytics, or integrations that most paid tools include.<\/p>\n\n\n\n<h3 id=\"heading-27\" class=\"wp-block-heading\">Can I use one number for both calls and texts?<\/h3>\n\n\n\n<p>Yes! Most modern business phone systems (like Quo, RingCentral, and Lawn Phone) support both calling and SMS on a single number, including shared access for teams.<\/p>\n\n\n\n<h3 id=\"heading-28\" class=\"wp-block-heading\">Do business phone systems integrate with scheduling tools like ZenMaid?<\/h3>\n\n\n\n<p>Yes \u2014 Quo integrates directly with ZenMaid, allowing you to streamline calls, texts, and scheduling in one place. Other platforms may also support Zapier or CRM integrations as well.<\/p>\n\n\n\n<h3 id=\"heading-29\" class=\"wp-block-heading\">Can I keep my existing phone number when switching to a business line?<\/h3>\n\n\n\n<p>Yes, most providers allow you to port your existing number into their system.<\/p>\n\n\n    <div class=\"zm-quick-tip d-flex flex-column flex-md-row mb-24 mt-24\">\n        <div class=\"zm-quick-tip-content-wrapper\">\n            <h4 class=\"zm-quick-tip-title mb-12 text-dark2\">QUICK TIP FROM THE AUTHOR<\/h4>\n            <div class=\"zm-quick-tip-image d-block d-md-none\">\n                <img decoding=\"async\" width=\"200px\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/themes\/zm-theme\/assets\/cta_images\/zm_trial_cta.png\" alt=\"quick-tip-image\">\n            <\/div>\n            <h5 class=\"zm-quick-tip-sub-title mb-12\">Simplify and enjoy your scheduling with a scheduling software made for maid services<\/h5>\n            <div>\n                <ul>\n                    <li>Have a beautiful calendar that's full but never stressful.<\/li>\n                    <li>Make your cleaners happy and provide all the information they need at their fingertips.<\/li>\n                    <li>Convert more website visitors into leads and get new cleanings in your inbox with high-converting booking forms.<\/li>\n                    <li>Become part of a community of 8000+ cheering maid service owners just like you.<\/li>\n                <\/ul>\n                <p>Start your FREE ZenMaid trial today and discover the freedom and clarity that ZenMaid can bring to your maid service! <a target=\"_blank\" href=\"https:\/\/app.zenmaid.com\/sign-up\">Start your FREE trial today<\/a><\/p>\n            <\/div>\n        <\/div>\n        <div class=\"zm-quick-tip-image d-none d-md-block\">\n            <img decoding=\"async\" width=\"200px\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/themes\/zm-theme\/assets\/cta_images\/zm_trial_cta.png\" alt=\"quick-tip-image\">\n        <\/div>\n    <\/div>\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you still use your personal phone number to manage your cleaning business? If so, it\u2019s time to consider a phone solution designed for businesses. Especially as you scale and add more staff, it\u2019s important that your company has a dedicated phone number where clients can call, leave voicemails, text, etc. In this article, we\u2019ll [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":15884,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"Best Phone Solutions for Cleaning Businesses","_seopress_titles_desc":"In this article, we\u2019ll round up the best phone systems that our community recommends. We\u2019ll also share pricing, pros, cons, and and #1 overall pick!","_seopress_robots_index":"","footnotes":""},"categories":[7],"tags":[650,651,654,653,655,652],"class_list":{"0":"post-15881","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-systems-automation","8":"tag-best-phone-systems-for-cleaning-business","9":"tag-business-phone-system-for-cleaning-company","10":"tag-cleaning-business-communication-tools","11":"tag-cleaning-company-phone-solution","12":"tag-openphone-for-cleaning-business","13":"tag-residential-cleaning-business-phone-system"},"_links":{"self":[{"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/posts\/15881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/comments?post=15881"}],"version-history":[{"count":17,"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/posts\/15881\/revisions"}],"predecessor-version":[{"id":16118,"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/posts\/15881\/revisions\/16118"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/media\/15884"}],"wp:attachment":[{"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/media?parent=15881"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/categories?post=15881"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zenmaid.com\/magazine\/wp-json\/wp\/v2\/tags?post=15881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}