{"id":15368,"date":"2025-06-13T14:00:00","date_gmt":"2025-06-13T14:00:00","guid":{"rendered":"https:\/\/www.zenmaid.com\/magazine\/?p=15368"},"modified":"2025-06-13T05:16:54","modified_gmt":"2025-06-13T05:16:54","slug":"tips-request-feature","status":"publish","type":"post","link":"https:\/\/www.zenmaid.com\/magazine\/tips-request-feature\/","title":{"rendered":"NEW: More Cleaning Tips, Less Hassle with ZenMaid&#8217;s Tip Request\u00a0"},"content":{"rendered":"    <div class=\"zm-post-first-section mb-24\">\n        <div class=\"first-section-img-wrapper\">\n            <img decoding=\"async\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/themes\/zm-theme\/assets\/images\/first-section-img.png\" alt=\"first-section-img\" width=\"40px\">\n        <\/div>\n        <h3 class=\"zm-post-first-section-title mb-10 w-80 w-md-100\">Brought to you by expert maid service owners<\/h3>\n        <div class=\"zm-post-first-section-text-wrapper fs-16 mb-10\">\n            <div>\n                <i class=\"ph-bold ph-check text-primary\"><\/i>\n            <\/div>\n            <div>\n                <div class=\"zm-post-first-section-text\">\n                    <strong>\n                        Tips and advice shared here, have helped us grow our own maid services.\n                    <\/strong>\n                    With eight current and former cleaning business owners in our team, including our CEO and founder Amar, we know the maid service industry inside and out.\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"zm-post-first-section-text-wrapper fs-16 mb-10\">\n            <div>\n                <i class=\"ph-bold ph-check text-primary\"><\/i>\n            <\/div>\n            <div>\n                <div class=\"zm-post-first-section-text\">\n                    <strong>\n                        We partner with amazing leaders in the cleaning industry like Debbie Sardone,\n                    <\/strong>\n                    Angela Brown, Courtney Wisely and Chris Scwap and more, to provide you with the latest industry insights.\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"zm-post-first-section-text-wrapper fs-16 mb-10\">\n            <div>\n                <i class=\"ph-bold ph-check text-primary\"><\/i>\n            <\/div>\n            <div>\n                <div class=\"zm-post-first-section-text\">\n                    <strong>\n                        We\u2019ve built the easiest-to-use scheduling software, built specifically for maid service owners!\n                    <\/strong>\n                    <a class=\"text-primary2 text-decoration-underline\" href=\"https:\/\/zenmaid.com\/\" target=\"_blank\">Check out ZenMaid<\/a>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n\n\n\n<p>Your team just finished another perfect cleaning. (Yay!) The client&#8217;s happy. (Double yay!) But will they remember to tip?&nbsp;<\/p>\n\n\n\n<p>Now they don&#8217;t have to worry about it. And neither do you, because of our latest feature: <strong>ZenMaid\u2019s Tip Request<\/strong>. Our new and improved Tip Request makes it ridiculously easy for clients to show appreciation for your cleaners \u2014 automatically or manually, via email or text.<\/p>\n\n\n\n\n\n\n<h2 id=\"heading-1\" class=\"wp-block-heading\"><strong>What are ZenMaid Tip Requests?<\/strong><\/h2>\n\n\n\n<p>The Tip Request in ZenMaid allows customers to tip cleaners automatically or manually via email or SMS. It includes configuration options, onboarding updates, and integrates directly with your payment processors to make tipping as simple as possible for your clients.<\/p>\n\n\n\n<p><strong>Why did we create this feature?<\/strong> Cleaning business owners told us their clients often wanted to tip but would forget, or didn&#8217;t have cash on hand. Meanwhile, cleaners were missing out on well-deserved appreciation for their hard work. We listened and built a solution that benefits everyone.<\/p>\n\n\n\n<p><strong>TLDR:<\/strong> We want to make it easier for you and your clients to reward great work.<\/p>\n\n\n\n<h2 id=\"heading-2\" class=\"wp-block-heading\"><strong>How it Works<\/strong><\/h2>\n\n\n\n<h3 id=\"heading-3\" class=\"wp-block-heading\"><strong>Setting Up Tip Requests in ZenMaid<\/strong><\/h3>\n\n\n\n<p>Getting started is simple:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Head over to Settings &gt; Client Billing &gt; Tip Requests in ZenMaid.<\/strong><\/li>\n\n\n\n<li><strong>Turn on the &#8220;Enable Tips Request&#8221; toggle<\/strong> to activate the tip feature for your cleaning business.<\/li>\n\n\n\n<li><strong>Configure how you collect tips automatically:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Click &#8220;Edit&#8221; next to SMS or Email to customize automatic requests (both are disabled by default)<\/li>\n\n\n\n<li>Turn on &#8220;During invoice payment&#8221; to add tip prompts when clients pay invoices online<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Set up notifications and thank-you messages<\/strong> (optional):\n<ul class=\"wp-block-list\">\n<li>Enable cleaner notifications via SMS or push when tips are received<\/li>\n\n\n\n<li>Configure automatic thank-you messages sent 3 hours after a tip is received<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Add tip payment links to communications manually<\/strong> by using the wildcard {{appointment.tip_payment_url}} in any SMS or email template.<\/li>\n\n\n\n<li><strong>ZenMaid automatically handles the rest<\/strong> based on your configuration settings.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1700\" height=\"1080\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/06\/how-it-works.gif\" alt=\"how it works\" class=\"wp-image-15376\"\/><\/figure>\n\n\n\n<h2 id=\"heading-4\" class=\"wp-block-heading\"><strong>How to Use ZenMaid Tip Requests in Your Cleaning Business<\/strong><\/h2>\n\n\n\n<p>Let&#8217;s talk about what this looks like in your day-to-day operations.<\/p>\n\n\n\n<p>First, picture a typical scenario without the Tip Request feature:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Your cleaner finishes a job perfectly<\/li>\n\n\n\n<li>The client is happy but forgets to tip (because\u2026 life is busy!)<\/li>\n\n\n\n<li>You have to follow up manually if you even remember<\/li>\n\n\n\n<li>Your cleaner misses out on deserved appreciation<\/li>\n\n\n\n<li>The cycle continues<\/li>\n<\/ol>\n\n\n\n<p>Now, here&#8217;s how it works with the new Tip Request feature:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Your cleaner finishes a job perfectly<\/li>\n\n\n\n<li>ZenMaid automatically sends a tip request to the client<\/li>\n\n\n\n<li>The client can easily add a tip with just a few taps (hooray!)<\/li>\n\n\n\n<li>Your cleaner gets notified of the appreciation<\/li>\n\n\n\n<li>It\u2019s a win-win-win<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1700\" height=\"1080\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/06\/start-collecting.gif\" alt=\"start collecting\" class=\"wp-image-15380\"\/><\/figure>\n\n\n\n<p>This streamlined process helps in several key ways:<\/p>\n\n\n\n<h3 id=\"heading-5\" class=\"wp-block-heading\"><strong>Handling post-appointment appreciation<\/strong><\/h3>\n\n\n\n<p>When your team does exceptional work, clients <em>want<\/em> to show appreciation. With Tip Request, they can do so immediately while the great service is fresh in their mind.<\/p>\n\n\n\n<h3 id=\"heading-6\" class=\"wp-block-heading\"><strong>Managing client expectations<\/strong><\/h3>\n\n\n\n<p>Setting up automatic tip requests creates a professional expectation that tipping is welcomed and appreciated, without you having to bring it up directly.<\/p>\n\n\n\n<h3 id=\"heading-7\" class=\"wp-block-heading\"><strong>Respecting cleaner efforts<\/strong><\/h3>\n\n\n\n<p>When your cleaners go above and beyond, the Tip Request feature ensures their extra effort doesn&#8217;t go unnoticed. Tips appear in the appointment billing section and can be included in payroll exports for easy tracking.<\/p>\n\n\n\n<h2 id=\"heading-8\" class=\"wp-block-heading\"><strong>Using the Tips Request Feature Manually<\/strong><\/h2>\n\n\n\n<p>You can also send tip requests and manage tips directly from any appointment:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Go to any scheduled or completed appointment<\/strong><\/li>\n\n\n\n<li><strong>Scroll to the Billing section<\/strong> where you&#8217;ll see a new &#8220;Tips collected&#8221; row<\/li>\n\n\n\n<li><strong>Click on the tip collection feature<\/strong> to:\n<ul class=\"wp-block-list\">\n<li>Manually send a tip request via email or SMS<\/li>\n\n\n\n<li>Edit tip amounts (for example, if a customer paid a tip in cash)<\/li>\n\n\n\n<li>View the &#8220;Total including tip&#8221; which combines service price and tip amount<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1704\" height=\"1080\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/06\/using-tip-requests-manually.gif\" alt=\"using tip requests manually\" class=\"wp-image-15378\"\/><\/figure>\n\n\n\n<p>When sending manual tip requests, ZenMaid automatically populates the customer&#8217;s contact information and includes a payment link. You can customize the subject line and message to match your tone.<\/p>\n\n\n\n<h2 id=\"heading-9\" class=\"wp-block-heading\"><strong>Start Collecting Tips Today<\/strong><\/h2>\n\n\n\n<p>The Tip Request feature is available now to all ZenMaid users with Stripe or Square payment processing.<\/p>\n\n\n\n<p><strong>Requirements:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stripe or Square integration is required<\/li>\n\n\n\n<li>Without a payment processor, you&#8217;ll be prompted to connect one before enabling tip requests<\/li>\n\n\n\n<li>At least one email address or phone number must be on file to send tip requests<\/li>\n<\/ul>\n\n\n\n<p>To start using Tip Requests:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Go to Settings &gt; Client Billing &gt; Tip Requests in ZenMaid<\/strong><\/li>\n\n\n\n<li><strong>Enable the global toggle and configure your preferences<\/strong><\/li>\n\n\n\n<li><strong>ZenMaid automatically handles tip requests based on your settings<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1696\" height=\"1080\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/uploads\/2025\/06\/enable.gif\" alt=\"enable\" class=\"wp-image-15379\"\/><\/figure>\n\n\n\n<h2 id=\"heading-10\" class=\"wp-block-heading\"><strong>We&#8217;re Here to Help<\/strong><\/h2>\n\n\n\n<p>Have questions about implementing ZenMaid&#8217;s Tip Request feature in your cleaning business? Our support team is ready to help at support@zenmaid.com.<\/p>\n\n\n\n<p>Not a ZenMaid customer yet? Start your<a href=\"https:\/\/get.zenmaid.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"> 14-day free trial today<\/a> and experience how much easier client management can be when you have the right tools.<\/p>\n\n\n\n<p>Happy cleaning!<\/p>\n\n\n    <div class=\"zm-quick-tip d-flex flex-column flex-md-row mb-24 mt-24\">\n        <div class=\"zm-quick-tip-content-wrapper\">\n            <h4 class=\"zm-quick-tip-title mb-12 text-dark2\">QUICK TIP FROM THE AUTHOR<\/h4>\n            <div class=\"zm-quick-tip-image d-block d-md-none\">\n                <img decoding=\"async\" width=\"200px\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/themes\/zm-theme\/assets\/cta_images\/zm_trial_cta.png\" alt=\"quick-tip-image\">\n            <\/div>\n            <h5 class=\"zm-quick-tip-sub-title mb-12\">Simplify and enjoy your scheduling with a scheduling software made for maid services<\/h5>\n            <div>\n                <ul>\n                    <li>Have a beautiful calendar that's full but never stressful.<\/li>\n                    <li>Make your cleaners happy and provide all the information they need at their fingertips.<\/li>\n                    <li>Convert more website visitors into leads and get new cleanings in your inbox with high-converting booking forms.<\/li>\n                    <li>Become part of a community of 8000+ cheering maid service owners just like you.<\/li>\n                <\/ul>\n                <p>Start your FREE ZenMaid trial today and discover the freedom and clarity that ZenMaid can bring to your maid service! <a target=\"_blank\" href=\"https:\/\/app.zenmaid.com\/sign-up\">Start your FREE trial today<\/a><\/p>\n            <\/div>\n        <\/div>\n        <div class=\"zm-quick-tip-image d-none d-md-block\">\n            <img decoding=\"async\" width=\"200px\" src=\"https:\/\/www.zenmaid.com\/magazine\/wp-content\/themes\/zm-theme\/assets\/cta_images\/zm_trial_cta.png\" alt=\"quick-tip-image\">\n        <\/div>\n    <\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Your team just finished another perfect cleaning. (Yay!) The client&#8217;s happy. (Double yay!) But will they remember to tip?&nbsp; Now they don&#8217;t have to worry about it. And neither do you, because of our latest feature: ZenMaid\u2019s Tip Request. Our new and improved Tip Request makes it ridiculously easy for clients to show appreciation for [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":15382,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"NEW: More Cleaning Tips, Less Hassle with ZenMaid's Tip Request","_seopress_titles_desc":"Make it easy for clients to tip your cleaners with ZenMaid's new Tip Request feature. 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