{"id":12602,"date":"2024-07-08T08:34:47","date_gmt":"2024-07-08T08:34:47","guid":{"rendered":"https:\/\/www.zenmaid.com\/magazine\/?p=12602"},"modified":"2024-11-22T17:44:57","modified_gmt":"2024-11-22T17:44:57","slug":"cheryl-hajjar-case-study-zenmaid","status":"publish","type":"post","link":"https:\/\/www.zenmaid.com\/magazine\/cheryl-hajjar-case-study-zenmaid\/","title":{"rendered":"How Cheryl Hajjar Added $75k to Annual Revenue With One Maid Service Tool"},"content":{"rendered":"\n

Like a lot of maid services, Cheryl started out as a solo cleaner in her business, Maid Brite Cleaning<\/a>. Keeping track of clients, schedules, and routes on pen and paper was no big deal in those early days. But as her cleaning business grew, things quickly got harder to manage. <\/p>\n\n\n\n

She knew the next step was to start using maid service scheduling software. After some research, ZenMaid was the obvious choice.<\/p>\n\n\n\n

\u2705 Easy to use? Check. <\/p>\n\n\n\n

\u2705 Made for maid services? 100%.<\/p>\n\n\n\n

\u2705Amazing customer support? Absolutely.<\/p>\n\n\n\n

And then there was a feature she had no idea would have such a huge financial impact \u2014 more on that in a minute. <\/p>\n\n\n\n

\u2705 Map optimization for her cleaning schedule<\/strong><\/p>\n\n\n\n\n\n\n

Before ZenMaid<\/strong><\/h2>\n\n\n\n

Cheryl\u2019s scheduling and daily operations were a mess. She and her team of cleaners would load up in their cars and drive all over to multiple towns to different client homes. <\/p>\n\n\n\n

There wasn\u2019t really a rhyme or reason for the schedule’s flow, because when things are busy, you just schedule new clients as fast as you can and assign whatever available cleaners you have. Even though Cheryl knew it wasn\u2019t working well, it was hard to slow down and fix it without using a software tool. <\/p>\n\n\n\n

\u201cI was driving here, driving there, and wasting a lot of time and money,\u201d Cheryl recalls. \u201cLast-minute cancellations and inefficient routes made it even worse.\u201d It was clear that her pen-and-paper system couldn\u2019t keep up with her growing cleaning business.<\/p>\n\n\n\n

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ZenMaid: \u201cIt\u2019s like having a second brain to run things.\u201d<\/strong><\/h2>\n\n\n\n

When Cheryl first started using ZenMaid, she was just happy to have client and cleaner information saved in ZenMaid\u2019s digital calendar. That alone saved her a ton of brain space. It was almost as if ZenMaid was like \u201chaving a second brain to run things\u201d she said, allowing her to fully relax for the first time in years. <\/p>\n\n\n\n

\u201cI used to wake up at 3 am and think: oh my gosh, did we remember to do that extra add-on in that client\u2019s house? After ZenMaid, I slept like a baby,\u201d she says.<\/p>\n\n\n\n

But then something even better<\/em> happened\u2026<\/p>\n\n\n\n

The Magic of Map View<\/strong><\/h2>\n\n\n\n

See this line: ~ That was Cheryl\u2019s revenue. <\/p>\n\n\n\n

After using ZenMaid\u2019s map view tool<\/strong>, she started to see that revenue line go up and to the right with an additional $75,000 revenue per year (and growing).<\/p>\n\n\n\n

The culprit? Cheryl integrated the map view into her scheduling workflow, and BAM \u2014 everything started streamlining.<\/p>\n\n\n\n

\u201cZenMaid helped us create a schedule based on client locations, making it easier to schedule clients according to their locations and even cleaners\u2019 schedules,\u201d Cheryl explains.<\/p>\n\n\n\n

Map view allowed her to see exactly where her clients were and plan routes that made sense. <\/p>\n\n\n\n

“Using ZenMaid’s map view tool in my scheduling, I cut our non-productive labor time by 50%, slashing drive time between houses. This allowed us to add an extra house to each team’s schedule. With six teams running daily, that\u2019s 25 additional houses a month, leading to at least a $75,000 increase in annual revenue.”<\/strong><\/p>\n\n\n\n

At ZenMaid, we call this a WIN. We also call this our mission: to help maid services succeed, just like Cheryl\u2019s. <\/p>\n\n\n\n

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Real Results, Real Impact<\/strong><\/h3>\n\n\n\n

In case you need a quick double-take: the positive changes from using ZenMaid\u2019s map optimization tool were immediate and impressive in Cheryl’s maid service:<\/p>\n\n\n\n