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Cleaning
Service
Contract

Company
Address
Phone
Email
Website
Agreement Parties
Prepared For
Optional Add-on
Our Mission
Services & Pricing Β· Section 1
Scope of Work

Client Questionnaire Summary

The following reflects services requested based on the client intake questionnaire. Any post-submission adjustments are noted below.

Access & Entry

Recurring Schedule

DayFrequencyStart TimeEnd TimeNotes
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Services & Pricing Β· Section 2
Work & Pricing Estimate

Pricing Method

By labor hours (hourly rate Γ— estimated hours)
By square footage (rate per sq ft)
By service / flat rate
Combined method (describe below)

Service Breakdown

Service / ItemUnitRateQty / HrsSubtotal
Estimated Total

Enter a numeric Rate and Qty/Hrs β€” Subtotal and Estimated Total calculate automatically.

* Prices include applicable taxes. Final charges may vary if scope changes on the day of service.

Terms & Conditions Β· Section 1
Cancellation Policy

Standard Notice Requirement

Client must provide at least hours' advance notice to reschedule or cancel without penalty.

Late Cancellation Fee

Changes within the -hour window incur a fee of of the scheduled total, charged to the payment method on file.

Same-Day / No-Show Policy

No-show or same-day cancellation (within hours) will be charged the full appointment rate.

Terms & Conditions Β· Section 2
Liabilities

Pets & Related Biohazards

Client is responsible for securing pets during service. Company is not liable for escaped or injured pets. Cleaning of pet waste beyond standard scope requires prior disclosure and may incur added fees.

Smoking & Related Biohazards

Client must disclose smoking in the home at intake. Company reserves the right to apply a surcharge or decline service if conditions present a health hazard to staff.

Non-Solicitation & Employee Protection

Client agrees not to directly hire or solicit any Company employee for months after contract termination. Violation may result in a referral fee of .

Breakage or Damage

Damage caused by Company staff must be reported within hours. Company is not liable for pre-existing damage, improperly secured items, or undisclosed items of extraordinary value.

OSHA Compliance & Safety Protocols

Company operates in compliance with applicable OSHA standards. Staff may decline to clean areas presenting an unsafe working condition. Client agrees to maintain a reasonably safe environment.

Service Scheduling

Company will make every effort to maintain the agreed schedule. Occasional adjustments may occur due to staffing or weather, with prompt client notification.

Parking & Access / Entry

Client agrees to provide safe, legal parking within reasonable proximity at no cost. Failure to provide access at the scheduled time may result in a lockout fee of .

Satisfaction Guarantee

If unsatisfied with any area, please contact us within hours and we will return to re-clean at no additional charge.

Price Increases & Quality Control

Company may adjust pricing with a minimum of days' written notice. Periodic quality control inspections may be conducted to uphold service standards.

Terms & Conditions Β· Section 3
Payment Methods & Terms

Accepted Payment Methods

Cash
Check (payable to: )
Credit / Debit Card
ACH / Bank Transfer
Online Portal (e.g. )

Deposit & Payment Structure

Deposit at Signing

A deposit of of the estimated total is required to secure your appointment and will be charged at the time of signing.

Remaining Balance

The remaining balance of is due upon completion of service, charged to the same payment method unless otherwise arranged.

Late Payments

Invoices unpaid after days may incur a late fee of . Service may be suspended for accounts with outstanding balances.

Terms & Conditions Β· Section 4
Consent to Updated Terms

By continuing to receive services after notice of any amendment, Client agrees to be bound by the updated terms. Company will provide written notice of material changes at least days in advance via email on file. Minor, non-material updates may be made without prior notice.

Optional Add-on Β· Policy Addendum
Specialized Service Addendum

Laundry Services

Scope & Payment

Includes washing, drying, and folding at per load. Company not liable for pre-existing garment damage or dry-clean-only items.

Outdoor / Exterior Cleaning

Scope & Payment

Outdoor services scoped and priced separately at . May be rescheduled for weather at no penalty.

Pet-Related Cleaning

Scope & Payment

Pet-specific cleaning is an add-on at . All pets must be disclosed at intake.

Optional Add-on
Photography & Video Use Policy

Company may take photos or short videos during or after service for:

Internal quality control and employee training
Marketing and promotional use (website, social media, print)
Damage or liability documentation

Company will exclude all personally identifiable information from publicly used photos.

Client opts out of marketing / promotional photography.
Authorization
Sign Off & Approval

By signing below, both parties confirm they have read, understood, and agreed to all terms and conditions in this agreement.

Client Signature

Signature

Company Representative

Signature

Prepared by [Company Name] Β· April 2026 Β· Governing Law: State of

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