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SOS Alerts Feature

Learn how to use the SOS Alerts feature in ZenMaid to send silent one-tap emergency notifications that instantly share your location with office managers and owners directly from the mobile app.

Written by Jorge Sardinha

Summary

  • One-tap silent alerts for Cleaning Technicians that will trigger:

1. Instantly share your location

2. Office SOS Alert notification on owners' and office managers' phones and

computers.

3. Built into your existing ZenMaid Mobile App.

4. Schedule > Appointment > Blue Shield Button

Important

  • This feature is not intended to replace contact with emergency services. In situations requiring medical attention or law enforcement, please reach out to your local emergency authorities directly.

  • The SOS tool is a quiet support option meant to let your team know something’s wrong while you're still on-site.

  • You can access it from the job screen, just in the right-hand corner when viewing any appointment.


Activating SOS Alerts

  • Start from the scheduling view in your mobile App

  • Go into an appointment details view

  • Tap on the Blue Shield and drag the SOS slider all the way to the right side.

  • Managers will immediately get a pop-up alert on their desktops with the cleaner details, location, and appointment details.

  • Managers will also get a mobile notification once the alert is triggered


Keywords

  • SOS

  • Alerts

  • Emergency

  • Emergency notification

  • Silent alert

  • Safety notification

  • Cleaner safety

  • Safety feature

  • Mobile app

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